Burger Delight - Réservation de table

Our family dinner outing turned into a disappointing experience at this restaurant. We were charged $97 for a meal that we felt was not worth the price. The service started out well with a polite teenager taking our order, but quickly went downhill when another teenager, with a red hair and no hair net, began messing around behind the counter and being disrespectful towards us. The food was not up to par, with piping hot burgers but cold fries. When we asked for warmer fries, the teenager with the red hair was rude and sarcastic, making us feel uncomfortable. The new fries were overly salty, and we were concerned about their quality. Overall, we felt disrespected and unwelcome at this establ...

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Arrived at 8:11pm, 49 minutes prior to closing. Right away the staff were extremely unpleasant, especially the blonde in the back. She made us feel like it was an inconvenience to serve us. I was going to ask for money back and leave, however my memory of the burger was worth the price increase and rude employee. I ordered a double burger and single burger and received 2 singles. The burgers were over cooked and dry. It is unfortunate how disappointing this trip to the burger joint was as used to be a frequent customer. Horrible customer service and a overcooked burger, to say the least I will not be back.

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2burgers plain 1 poutine 1pop ..Service slow would have helped to get off the phone and not from taking orders.Also 2 young persons talking had to ask twice about my choice of drink .Burger over priced meat was half size of bun short on the condiments took the burger apart to look for pickles found one little one.Fries over cooked grease needs changing gravey was good, cheese on poutine scarce.NOt friendly or courteous all and all not good service .Would not go back. Wow over 23.00 .Still on the phone when we left no thank you we just didn't matter

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Save your time! This restaurant has been declining for a while now, but recently it has gotten even worse. Two teenagers working here are not at all sanitary. One of their friends came in, shook their hands, and then touched our food with their bare hands. When I asked if they had their food safety certifications, they had no idea what I was talking about. Their friend was just there to hang out and get free fries. The food tasted worse than ever - dry and unappetizing. Réservez une table maintenant

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We got poutine, burger and fries. The fries were burnt! When my husband told the kid behind the counter that the fries looks burnt, can you replace it. He refused. We had already paid when our food was getting ready so we just took our food. But after taking one bite of poutine and the fries we threw it in the garbage. The burger was ok. Not great but not as bad as the fries and the poutine. Take your business somewhere else. Food is horrible here.

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I give it two stars because my son said the food was pretty good, but we were the only ones in the restaurant when we placed an order and we waited 30 minutes for a 1 plain cheeseburger and a 1 poutine. PS the burger was definitely over cooked while they waiting for the Fry’s Wow. If you can’t make a burger in five minutes, you should get out of the restaurant business.

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This place is amazing. The food is awesome, the workers are so dedicated and nice. It doesn't take that long to make and it's always so delicious. Me and my friends come here multiple times and the food keep getting better and better. I highly recommend coming here all the time

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Long wait for a simple cheeseburger, extremely slow and zero effort. Fries are terrible. Poor staff, out of control teens with no care, or incentive to care.A local burger place should destroy a chain burger. Not even close though, you could compare to BK. Réservez une table maintenant

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The poutine was really good here but I think the owner change after Covid and the food and service is garbage now. The poutine taste nasty and the fries was not even cook probably . The quantity and quality of the food was zero for what I paid .

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This restaurant used to be a great spot to enjoy a burger, but something has changed. It seems like they have lost their passion for serving quality food. The burgers they serve now just don't justify the price.

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