Captain D's - Réserver une table

I had an incident that I cannot move past. Floored that in 2022 this could happen: I went to Captain Ds 1878 Almaville Rd, Smyrna, Tn Feb 15th, 2022 around 2:35 pm to buy Catfish feast. Went to bathroom a kitchen staff member with black hair came out of the bathroom, I noticed sink dry. I decided not to eat there as staff went into kitchen. (If her hands not clean..no way eating there) I ordered medium sprite and told cashier I would have ordered food but kitchen staff didn't wash her hands. Cashier states we have sink in the Kitchen. She took my card gave me a receipt..walked away without giving me a cup. She performed other chores..I leaned forward trying to understand why she never gave m...

• Utile
• Pas utile
• Répondre

Service was terrible. Drove up to order. Waited awhile then heard go ahead. I tried to order several times due to the girl not hearing me. Finally someone else took the last part of my order. Sitting in drive-thru and heard another customer asking what she did wrong to get argued with. Got to the window and both employees seem to hate it there and were not friendly. Won't come back here again.

• Utile
• Pas utile
• Répondre

Staff was very courteous and polite. Establishment was very clean. I tried the spicy fish but it actually wasn't spicy, the seasoning was just red. The baked potato could have been cooked a little longer due to the size but the green beans were good.

• Utile
• Pas utile
• Répondre

We love Captain Ds, and we're thrilled to see a location so close to the hwy. Prices are great, considering what you pay for burgers that youre so sick of in the first place. Service was great and the food hot and delicious! Very clean restroom.

• Utile
• Pas utile
• Répondre

Got my order wrong at a slow time with about 5 people working there. So no labor issues to blame and no good reason to give me the wrong order. I ordered the fish and shrimp combo with coleslaw and fries this is what I got.

• Utile
• Pas utile
• Répondre