Great American Cookies

I ordered a cookie cake online one week before my grandson’s birthday. The day before I called just to verify. Thankfully I called because I was told they didn’t have my order. Once they looked further they found the order in the wrong day. I went to pick up the cake the next morning. It was the wrong decoration. Balloons instead of a dinosaur. The clerk offered to remake it however due to the party time we didn’t have the time. The cake tasted good. But just a frustrating experience. Nothing was offered as an apology other than a simple I’m sorry. They really need a better system if orders are getting misplaced and filled incorrectly.

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Delicious cookies and amazing service! They were extremely nice and accommodating when I ordered a cookie cake for pick-up on the wrong day. I did not realize until I went to pick it up (a day earlier than I selected on my order). They quickly decorated a cookie cake for me and I was out the door in ~15 minutes. They saved the day! Birthday cookie cakes are a favorite for our family and I'll always order from this location in the future.

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We went here to get a good bye cake for a coworker who was leaving and the employee who helped me order my cake was so incredibly rude. I told her what I wanted, and she acted annoyed that I stated I would walk around and return in about 20 minutes for my cake. After waiting 45 minutes, she gave me a cake that looked like a child had decorated it and did not ask if I liked it or not.

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Great cookies, super fast service! They had a buy 5 get 1 free promo which we took advantage of. You’re able to mix and match your cookie picks. Good a flavorful, wish they were a bit crunchier, still good though! Good dessert spot at the mall.

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I ordered a cookie cake for my bosses birthday last Wednesday . And the girl that was working was very helpful with helping me order exactly what I wanted!

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