Il se peut que vous soyez redirigé
"Such great service from this cafe. They are always busy and the staff are polite. Great service. The home made in soup is my favourite!"
Téléphone: +441926492962
Adresse: St Nicholas Park, CV34 4NN, Warwick, United Kingdom
Réservation, Réserver
Ville: Warwick
Site Web: http://www.stnicholaspark.co.uk/cafe.php
Plats: 3
Catégories: 5
Avis: 760
We arrived to eat at the cafe at before 4pm on Sunday to wait in the queue for ages, to be told the kitchen closed at 4pm. I reminded them at the time of ordering that it was now 4pm the manager said the chef was refusing to serve anyone else because he 's turned off the machines at 4pm and they 'll take ages to heat up again. Having worked in events and catering for over 10 years, I know if you turn off a fryer or grill and less than a minute later need to turn it on again, it doesn 't lose any heat. I told the manager this and she said I know that and id serve you but the chef is refusing! He then came stomping out the kitchen to abruptly tell me he couldn 't make anything else. When I rem...
Visited the park with my mother and 2 children (4 and 23mths) yesterday and stopped at the cafe for a drink on the way out. We ordered 2 hot chocolates and an ice lolly for my son. I asked for a little cup and straw so I could pour some of MY drink out for my little girl to have a sip as she would not have a whole one being only 23mths. I did use some of the 'free ' cold milk to cool it as it was hotter than the sun and would have burned her mouth. After around 10 mins the owner (I assume it was the owner) came over and basically told me I 'technically ' had 3 drinks and only bought two as my daughter was drinking some of mine and I should have paid for 3!!! I couldn 't quite believe what I...
Visited many times but won’t ever again. Sat outside and went into order a mix of hot food and three hot drinks, speaking to the owner about the food available. On the way out, as it was a cooler day and to try keep the warmth in, and as a group of four ladies were sat by the door, I tried to pull the door closed. Unfortunately, my hot chocolate slipped and spilt just outside the door. Being courteous, I let the young girl serving know and offered to clean it if they could provide me with some water. The owner came out and poured one jug of water, leaving the milky mess outside the door for any new/current customers to walk in. When they delivered the food I asked if the hot chocolate could...
After taking my black lab for a walk and filling up her water bowl twice, I entered the restaurant to ask for a refill and to grab an ice cream. The manager, who appeared to be older and was helping a new employee, abruptly refused to fill the bowl with tap water for my dog, stating that she would be too busy if she had to give water to every dog there. Despite the busy atmosphere, I found this response to be cold-hearted, especially considering the hot weather. I had to ask a nearby resident to fill the bowl for me instead. I suggest the restaurant consider installing an outdoor tap for customers with pets and work on improving their customer service for the sake of returning customers. Réservez une table maintenant
I have visited the tearooms on several occasions and on every occasion I have been impressed with both the quality of food and the service. The coffee is quality on certainly not the run of the mill coffee served at many large company establishments. I found it hard not to have another slice of the amazing cake with my drinks . On another occasion my hot food was plentiful and very tasty. Thanks to the great and friendly staff . I’ll be back soon
Similar to other reviews mentioned here, the manager attempted to push us out of the cafe because our young children (ages 1 and 4) were eating their own snacks, despite the fact that we had already purchased three meals and drinks for the adults. This behavior was completely out of line and incredibly disrespectful. Additionally, the food service was quite slow, which was a separate issue that also impacted our overall experience.
