New York Slice Company
➤ 501 N Beneva Rd #250, Sarasota, United States Of America, South Sarasota
Fromage, Salade, Pizza, Pâtes
"Extremely poor customer service. Ordered 2 10” Pizzas this evening on 4/5/2024 at 7:20pm. Was told 40 minutes for pickup. Arrived at 8:00pm and the younger gentleman at the counter had no record of my order. An older woman came out and couldn’t find the order either. After some searching on the computer, they realize that I did indeed call, but they didn’t submit the order fully. Rather than offering to rectify the situation correctly, I was told if I wait 15-20 more minutes I would receive a free soda and they could see about a 10% discount. I left and grabbed frozen pizzas from Publix next door because I refused to take such a low ball offer when this location wouldn’t even apologize for the mistake and more so wanted to throw their hands up like “yea well it’s happens”."
