I had a fantastic experience at Norton House hotel after my reservation at Dalmahoy hotel was cancelled last minute. Claire, who dealt with upset customers from Dalmahoy, went above and beyond to ensure we had a wonderful stay. The staff was friendly and attentive, making our stay stress-free. The spa facilities were clean, modern, and stocked with Elemis skincare products. The breakfast service was excellent with a wide variety of fresh food options. Overall, Norton House hotel exceeded my expectations with their exceptional customer service, facilities, and kindness. This will definitely be my go-to place when I visit Edinburgh in the future.
From the check-in staff to our porter escorting us to our fabulous room our 2 night stay was amazing!!! Spa and wedding at the Garden Centre were 5 star!! Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Romantic, Quiet, High-tech
Really great hotel with amazingly quiet location. Breakfast here is just perfect, highly recommend for work layover or even weekend away. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view
Service at this restaurant was excellent, receiving a rating of 5 out of 5. The location received a 3 out of 5 rating. Overall, the hotel highlights included luxury, a great view, and a quiet atmosphere.
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it was my vague, funeral the hotel was really good, had kovid sorted everything that could have been excellent temperature before the introduction staff, not enough for us eating was also excellent
The staff were extremely welcoming and the location is lovely. The rooms, service, and location all receive a perfect score of 5.
Fantastic hotel, great stay Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet
Beautiful. Scene. Wonderful, cozy sitting rooms. Rooms: 5 Service: 5 Location: 5
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Beautiful wedding venue and amazing food. Service was amazing!
Liked the grounds
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