Akai Lounge Westfield

We made a reservation, bought a bottle of wine, and ordered a good amount of food. Overall we were satisfied until the following occurred. We paid (of which I asked for the check because service was slightly slow but I understood since it was a holiday)and upon arrival of check we tipped and signed. We were chatting for all of minutes when the hostess, or someone who happened to be helping with seating customers, came over an asked if we wanted to get something else or if they could move us to the bar since they had other reservations. I found this to be rude. It was a holiday which is why we made a reservation. We were there for all of a hour. This was extremely unprofessional and for this...

• Utile
• Pas utile
• Répondre

We had a reservation at this restaurant, ordered a bottle of wine, and got a good amount of food. Overall, we were satisfied with our experience until the following incident occurred. After paying the bill (which I had to ask for due to slightly slow service, understandable since it was a holiday), we tipped and signed. While we were chatting, a hostess or another staff member approached us and asked if we wanted to order more or if they could move us to the bar due to other reservations. I found this to be rude, especially since we had made a reservation for the holiday. We had only been there for an hour. This unprofessional behavior has led me to decide that I will not be returning to thi...

• Utile
• Pas utile
• Répondre

Akai is a solid location for sushi in downtown Westfield. It’s also one of the few restaurants to hold a liquor license which is something to note (rare in Westfield). The seating is not optimal as it places tables as close together as possible to maximize the floor space. Additionally the outer perimeter is a single booth which makes getting in and out a little tricky if you’re seated on the comfy (booth like) side.

• Utile
• Pas utile
• Répondre

I was not impressed with this restaurant, despite its high ratings. It seems like ratings in general have become inflated. The atmosphere was noisy, but they played 80's rock music. The waiter was polite, but seemed inexperienced. Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Overall pretty good sushi but not necessarily so good that it was worth the prices higher than normal. Our service was just okay (server himself was ok but seemed swamped). Not sure if we would bother to go back.

• Utile
• Pas utile
• Répondre

Very disappointing considering the ratings, but ratings in general have all gotten inflated. Noisy, but rock music was piped in on top. Waiter was polite, but very amateurish.

• Utile
• Pas utile
• Répondre

We always have a great time here. All of the staff are so kind and attentive. And I truly had my most favorite sushi rolls to date! We can’t wait to go back.

• Utile
• Pas utile
• Répondre

Love Akai Lounge! Our waiter remembered us from our last visit and couldn't have been more courteous and prompt. Looking forward to our next visit! Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Very flexible menu if you have food allergies or want to eat low carb. The food was good, but the short ribs were tough.

• Utile
• Pas utile
• Répondre

Awesome place!! Will definitely be back... The food was well prepared. The staff was very helpful and great.

• Utile
• Pas utile
• Répondre