Bad: worst service ever seen in Austria, hidden extra costs for very young kids Good: Spa, hotel location attached to main ski elevator Explanation: This hotel has not been worth what you need to pay for the stay and does not live up to its current star rating. With our family we had booked 4 rooms (two apartments and two 2 person rooms). There were many small issues that should not be happening in a 4 star hotel. In the apartments the (floor) heating was broken for the whole week, when contacting the reception they said its no problem and they had contacted the mechanic. Not offering any support in the meantime. When saying this at the end of the week at checkout the receptionist blamed us...
Very nice, family-run hotel in Gerlos, at the very end of the Zillertal. We stayed with our two children (3 and 5 years) for a week and we really liked it! The rooms are in excellent condition and very spacious, making it easy to spend a few hours relaxing there with the kids even on a rainy day. The staff was extremely friendly everywhere. For adults there were five courses in the evening and for the children either a children's menu or a choice of 8 children's dishes. The food was not only very good, but the children's meals always included vegetables and pasta, spaetzle and potatoes as side dishes. Of course, the classic schnitzel with fries was not missing, but there was not only that, b...
Ich war letztes Jahr im September in Gerlos und hab mich im Gaspinger Hof sehr wohl gefühlt. Es waren alle Mitarbeiter von der Rezeption bis zu den Kellnern alle wirklich sehr freundlich und hatten immer ein Lächeln und einen Witz auf den Lippen. Ich freue mich schon sehr auf meinen zweiten Aufenthalt im Juli.
Tolles Hotel in Gerlos mit ausgezeichneter Küche! Vom Koch bis zum Kellner sind alle sehr nett und höflich! Schöner Innen- und Außenpool. Die Gondel ist über einen Skiraum, trockenen Füssen erreichbar. Insgesamt war die ganze Familie sehr zufrieden und wir werden auf jeden Fall wieder in dieses Hotel gehen!!!
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A fabulous hotel with a perfect location. A direct connection to the mountain railway, which is very advantageous. The rooms are very nice and clean. The staff very friendly and professional. For me it's definitely the best hotel in Gerlos. Rooms: 5 Service: 5 Location: 5
Super Zentrale Lage zu vielen Zielen zum Wandern oder auch Skisport. Das Hotel bietet alles was man für einen gelungenen Urlaub braucht. Rooms: 5 Service: 5 Location: 5
Excellent strudel...top service for my dog also top service Service: 5 Location: 4
unsympathischer Chef, welcher sein Land als Selbstbedienungsladen sieht!
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Lecker Essen zum Urlaubsstart, Hirschschmorbraten hervorragend!
Sehr vielfältiges Wellness und Gourmet Hotel 'superior '
