Il se peut que vous soyez redirigé
"Very clean en quiet camping. Bungalows was very nice."
Téléphone: (+34)965484945
Adresse: Carrer Alacant, Km. 73, 4, 332, 03140 Guardamar Del Segura, Alicante, Spain, El Moncayo
Ville: El Moncayo
Site Web: https://alanniaresorts.com/es/resorts/alannia-guardamar
Plats: 2
Commodités: 3
Catégories: 3
Avis: 3244
We stayed for a 2 night break from Saturday to Monday in late September. We were told chalet would be available from 5pm. We got there early about 1pm 1.30pm expecting to be delayed, but was told, chalet is ready! Fantastic start to holiday. A couple of nigglings with chalet at first but reception dealt with it very quickly and efficiently. Chalet was perfectly clean and comfortable. Had a walk round, had food in buffet restaurant, which was excellent. All food hot and soft drinks chilled! Perfect. Even catered for our son who is very fussy due to Autism! Sunday breakfast hot food was warm at best but still edible and tasty. Weather getting worse, so only managed short time in fantastic pool, shame we were not staying longer! Sunday evening buffet! Very disappointed! Not a great selection and not even warm! Must have been left overs from lunchtime. They must have known it was cold as they provided a microwave to reheat the food! I told one of the staff and he said he would inform the kitchen. Nothing else was said or done to remedy the cold food! Shame, as we had to pay extra for the buffet menu, and felt 'cheated ' that one day food was excellent(5 star) and 24 hours later, food was less than 1star rating! If food was good on the Sunday, I would have awarded 5 stars plus!
Our kids loved it, however, the place needs some love, maybe it's because we where there our of season but still... The house we stayed in needs some renovation, the beds are good though. The swimmingpool area is great, it's very annoying that you have to pay to use the warm indoor pool..... The facilities are good need a little repair or new artificial grass here and there to make it topnotch. The reason for the 3 stars insted of 4 is the reason that it's stated as a 5 star hotel on Google, which I find it difficult to belive but the major factor is the food...... It's not worth eating.... Of the entire buffet only one or two dishes are good, the other seams like frozen food made in the microwave or heated in a oven.... By the way Monday all the food was cold.... Tastes of nothing.... A shame given that Spain offers so much great quality food locally grown.... So Alannia, we won't come again, before you fix the issues in the houses and that the food quality is raised to a level where it's made by humans and not microwaves. Hit me up when that's done and we would happily try it out again
Great clean campsite with good security and not too far from the coast for those that like to sit on a beach.etc. Different size parcelas can be reserved depending on the size of your unit.Can be a little noisy when full especially on bank holidays and height of summer.
