Im extremely upset at what happened today. We pointed at the white wine and ordered a Riesling, the waiter then brought over the incorrect bottle. We opened the bottle and saw it was red wine, therefore didn’t drink any of the wine and asked for the bottle to be switched. We were told we could not switch !!!! As we had opened the wine, not only that, we couldn’t be charged for just a glass, we had to pay for the entire bottle even though the incorrect wine was available by the glass. Disgusting !! We will be emailing head office as company policy was not followed and we forced to buy a beverage we did not order!! Wouldn’t recommend if you’re there as a tourist or for work !
