I took some of my family to this Applebee's location on Saturday evening, September 3rd. First of all the dinner was great. I had chicken strips with honey mustard and fries. I can't remember what my daughter, sister, and mother ordered. Madison wastraining Chloe, a new waitress. In the beginning, Madison was very nice but as we continued dining she became cold. My sisterdidn't help matters by complaining about how cold it was in the restaurant and then mentioned that she probably can't haveanything substitutions on her dinner choice. By the end of our dinner, Madison handed us our check out receipts without askingif we wanted to order dessert. We felt like she was rushing us out of the rest...
Applebee's Grill - Réservation de table
1501 NE Douglas St, 64086, Lees Summit, US, 64086-4611, United States Réservation"Alanis was an exceptional server! Our group of five was quite energetic, but she managed it flawlessly! The food was delicious and served quickly. The music was fantastic as well. We will definitely return!"
Détails
Téléphone: +18162466188
Adresse: 1501 NE Douglas St, 64086, Lees Summit, US, 64086-4611, United States
Réservation, Réserver
Ville: Summit
Heures d'ouverture
Lundi: 11:00-22:00
Mardi: 11:00-22:00
Mercredi: 11:00-22:00
Jeudi: 11:00-23:00
Vendredi: 11:00-00:00
Samedi: 11:00-00:00
Dimanche: 11:00-22:00
Statistiques
Plats: 10
Catégories: 5
Avis: 3031
Adresse
Avis
Went here with a friend around 5:10. Shift change, I get it. The hostess was okay, friendly enough, and sat us telling us she would have to get us silver ware. Okay. About 10 minutes go by, there are 3 employees by the bar and I've made eye contact withevery one of them. Another table comes in gets seated 5 tables away from, they wait about 5 minutes and get greeted by one ofthe servers that was by the bar. Finally the hostess walks by, I ask her if there's a server in the section, she apologizes andtells us she just told a server we were here. After about 3 more minutes, another guy from the bar starts walking almostcomically slow to us, we finally decided to leave (thinking if this was the...
My experience this time was horrible. First, the place was dirty and once we got seated it took forever for us to get a waiter. The sodas were flat, and the food took FOREVER to get to our table (only for 3 people) the manager was yelling at the workers very loudly and being rude. My order was wrong, and the employees never checked in on us and always had their backs turned when we had a question. Overall, this experience was the worst dining experience ive had in YEARS. If i could give a negative rating I would. Management was terrible and ruined a night with my family. Never going back, LOL!
We visited twice this month and left both times shortly after entering the building. We were ignored by the host and the bartender on both visits, as well as by the server during our second visit. It’s clear that a restaurant needs more than one or two staff members to operate effectively. We cannot recommend this franchise and will not be returning. We would give it zero stars if that were an option. This used to be our favorite place for years, but not anymore. Réservez une table maintenant
Worst service I've ever had. Took forever just to be seated. No it wasn't busy. Yes there was plenty of staff. The Food was cold. The drinks were watered down, because the waitress let them sit so long. The floor was sticky and dirty.. etc. Won't be going back there.
I dined at the restaurant and noticed a staff member named Eric being quite rude to a colleague. This unfavorable interaction really impacted my overall experience. I think they should treat their employees better, especially those who clearly work hard.
Only positive is you'll get seated quick. From the state of our food I can understand why nobody is ever there. Cold appetizer and by far the worst ribeye I've ever had. Steer clear unless you're just wanting to grab a beer.
It was a good visit, came here with some friends. It was not busy at all. I had the new neighborhood double burger. It was good. I do wish the patties were a little bigger though. Sorry forgot to take a photo of it Réservez une table maintenant
Having both been in the restaurant industry for over a decade, we understand that things can get busy, but this experience was truly absurd. I recommend saving your time and opting for somewhere else, like Chili's.
Alanis was an exceptional server! Our group of five was quite energetic, but she managed it flawlessly! The food was delicious and served quickly. The music was fantastic as well. We will definitely return!
Plats
Réservez une table maintenant
Catégories
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Full Available
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Chicken Pasta
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American
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Burgers
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Drinks
Commodités
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Wheelchair Accessible Entrance
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Wheelchair Accessible Seating
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Accepts Credit Cards
- Réservation de table
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Credit Card Payments
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Great Beer Selection
- Réservation
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