Stopped for dine in on Monday long weekend. We detoured on our way home for this stop and so glad we did. Lucas provided incredible customer service and was very thoughtful. We got the double roast beef sandwich, crispy chicken sandwich (only critique is a wee bit much mayo), turkey slider, curly fry poutine and curly fries. Everything was served quick, hot and delicious. Curly fries were crispy and well seasoned, and I got my first curly fry poutine really yummy and crispy. After eating, we got a large fry for the road, and although we had just ordered it was given to us quickly by Lucas so we could get back on the road. Thanks for a great experience. 10/10
This restaurant experience was terrible. The ratio of meat to bun was extremely unbalanced, with the meat being the size of a pickle. The staff took an incredibly long time to address the issue, leaving me waiting while they just smirked. After speaking to the manager, I was told that the meat would be weighed and they now have larger buns available. Unbelievable. I do not recommend this restaurant.
Eli was our server's name and he was truly a Gentleman. We love Arby's and this is our first time at this location and we will be back because Arby's food is excellent. We're having sliders now for dinner and they are the right size. This location is very clean and the staff in the kitchen are working very hard to please customers like us. We are from East York, Toronto area.
Went to pick up my skip order, waited there for 30 minutes, they kept on making all the drive through and dine in orders, but not the skip orders. And there was no sign that they were gonna make it , so had to get it canceled. Thanks for wastage of my time, drive and disappointing the customer who was waiting for his food. Totally unprofessional
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Just had a wonderful date there! The older gentleman that served us was amazing! He was funny, engaging if, and just all around awesome. The manager was also there and wonderful. I was just so happy with the overall service! Will come back just to interact with them!
Ordered a reuben, got it home and went to take a bite and it smelled horrendous, meat was off. Called and was told I would get a free meal next time I was in. Not really free as I paid for an inedible item. At least they did something, but very disappointing.
The staff is amazing even gave me a sample to try the orange cream shake because I had never tried it 10 out of 10 this is now going to be my new stop coming from toronto to Brantford
The service was fantastic and the food was delicious. The servers made sure to get our orders correct and the food arrived warm, making for an extremely enjoyable experience.
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Excellent service and person @cash was awesome. She was so pleasant and made you feel welcome. Was like this with all customers coming in young and old.
Meals always arrive hot and fresh. Turning your sandwich into a meal is most economical way to get your meal.
