Arby's - Réserver une table

This was my second time trying Arby's. I fancied the curly fries from yesterday so I thought I'd try some food today. At the drive through I'm told to give them a minute. After 3mins no one has taken my order, I asked the cashier should I just pull forward, with attitude she said pull forward.Get to the window and cashier looking dumbfounded that my order wasn't taken yet. Go figure. Placed my order and while driving off, I realized they had my order wrong. Went back and told her I was given the wrong sandwich. Cashier states I said I wanted a number 6. I never told her an order number since my order was taking at the window and I asked for a crispy fish sandwich but was given chicken. Cashier claimed she's deaf in one ear and misheard me. Being deaf in one ear is one thing but it doesn't stop you from being nasty to your customers let's not use that as an excuse. I'll never patronize Arby's again. I'm pretty sure the meal I asked for was less than the meal I was charged for as well.

• Utile
• Pas utile
• Répondre

They miss order notes and leave items out of the order on a constant basis. Not sure why we keep trying. We even called and let them know last time so at least they were aware of the mess up and the manager on the phone said, okay, and? So I guess this is just how they are now?

• Utile
• Pas utile
• Répondre

I dont know why i keep give this place a chance i put in a mobil app for 530. I was told they could not fill it early now it 544 quess what still no food this not a place to come eat

• Utile
• Pas utile
• Répondre

Clean inside good

• Utile
• Pas utile
• Répondre

Had one Great

• Utile
• Pas utile
• Répondre