Where do I begin... First time here, experience was horrible as soon as we sat down. Our waiter was discombobulated, forgetful and sloppy. Our table was shaky, we asked for him to fix it 2 times, we ordered beers that came in bottle and I asked for glasses 2 times. 30 min pass by, he walked over to us 2 times in meantime and didn't address either of the requests. Eventually when the beers were already done he came over and asked if we wanted glasses. Moving on, he brought a coconut shrimp appetizer, which was not what we ordered. We ordered coconut shrimp roll. But that's not even the worst of it, when he brought it over slightly out of breath he had a long, icicle like snot hanging from his...
Where do I begin…First time here, experience was horrible as soon as we sat down.Our waiter was discombobulated, forgetful and sloppy. Our table was shaky, we asked for him to fix it 2 times, we ordered beers that came in bottle and I asked for glasses 2 times. 30 min pass by, he walked over to us 2 times in meantime and didn’t address either of the requests. Eventually when the beers were already done he came over and asked if we wanted glasses.Moving on, he brought a coconut shrimp appetizer, which was not what we ordered. We ordered coconut shrimp roll. But that’s not even the worst of it, when he brought it over slightly out of breath he had a long, icicle like snot hanging from his nose...
We waited for 20 minutes, and when we finally approached the grill area, we noticed that almost all the grills were empty, which made us question why we had to wait for so long. After being seated, it took 40 minutes for the cook to come over, and even then, our order was still incorrect. Additionally, the waiter displayed racial profiling, making comments about our country of origin that felt insulting; it was quite bothersome. Although the cook was friendly, the food was excessively salty. I get that soy sauce is part of the dish, but the cook added too much additional salt, and all we could taste was salt. I won’t be returning, as the experience wasn’t worth the price we paid. While it’s...
I finally went to this restaurant after moving into the area six years ago. I was hesitant because of what I saw leaving and entering this place. I made reservations, which was very easy to do. I went for my birthday, with my wife. We were immediately seated and offered refreshments, with the menus. We were the only customers in the restaurant at the time of being seated. We ordered soup , salad, and hibachi steak and fried rice. After another family was seated at our table they took our orders and the show started. The food was at the right temp. and it was fresh. The staff was on point with our needs and half fill glass of tea was a empty glass of tea. The food was very fresh the vegetable...
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Family oriented restaurant and yes there seems to be 2 types of seating.1. General seating for regular meals not Hibachi.2. Hibachi cooking where the chefs cook in front of you.Other notes:a. Please specify if you have a food allergy so they can good your meal separately.*b. Some chefs need to learn how to steak properly. Such as if someone wants a rare vs medium well steak.c. If you don’t want something please tell them. (You need to speak louder as there are other background noises. (This location doesn’t have proper seating for a baby less then 18 months
Great place to have dinner! I ordered the scallops and chicken--delicious. I absolutely loved that they used extra garlic to the fried rice, if made it extra flavorful. The vibe is very energetic and our hibachi chef made our experience even more fun. They also do something special for birthdays, that being said though, don't tell them it's your birthday if your shy because you'll be embarrassed. They turn off the lights and have a mini light show if you will. It's super fun. Try it.
John was the most attentive, sweetest, and kindest waiter I've ever encountered. He encouraged us to ask questions and made excellent recommendations that we ended up trying, and they were delicious! I’m truly grateful for how he treated me and my family. He was outstanding, and I would go back just to see him! Thank you. I accidentally posted this comment for the wrong restaurant (the Brooklyn location), but I hope John receives the recognition he deserves!
The waiter John was the best changed my whole experience !!! Came on a Saturday busy night and our original waiter barely came around , food took longer than expected. John was the only one making sure we were okay and had what we needed but also gave us extremities such as ice cream that came with with our food. He did everything with a smile and had unbelievable customer service skills.
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It’s been a few years since I’ve been at Arirang and it was just as good, if not better, than I remembered. Food is always delicious, service was phenomenal, my daughter had a great time. Adam, our chef, was awesome and our waiter John went above and beyond to make a birthday we were celebrating extra special.
Jesus, Kim, and the entire staff were fantastic. The food was delicious and the portions were generous and hearty.
