Asian Fusion Red House

Delivery took over two hours. Slow to respond when I called after an hour and a half to inquire where the food was. Cancelled order but it arrived cold of course.. WILL NEVER order from them again. Update in response to the owner"s response. Two hours for delivery is never acceptable especially when we are so close. We canceled the order but they still delivered the food (and charged us). The food was cold as if it had been sitting around for two hours. It took the owner 5 months to reply to my post. That shows they don't really care about their customers. They food wasn't that great so even if it had arrived on time I wouldn't have ordered from them again.

• Utile
• Pas utile
• Répondre

I generally have a fine experience with Red House. The food is okay and very consistent. However, the last time I ordered, the delivery guy was very rude. I requested contactless delivery and that with well. I picked up the food and my daughter took the food out of the bag.We the. Went upstairs to wash our hands and heard a hard banging on the door. I told my daughter to stay upstairs. I went to the door to find the delivery man at the door. He’d given us the wrong food. We didn’t open it but we did take it out the bag. He told me I should have hurried and answered the door instead of opening the food. Rude and assumptive.

• Utile
• Pas utile
• Répondre

I ordered sesame chicken and mango, shrimp fried rice, waited 1.5 hrs and only sesame chicken arrived. We called back and explained that 1/2 of our order was missing and that we were hungry and still wanted the remainder of our food and the response was that “you have to pay”. There was no indication that we wouldn’t pay, so this response was completely unprovoked. This is the worst customer service that I have seen in a long time. I am very disappointed, especially because the sesame chicken was very good. Unfortunately, this is how establishments like this lose good customers. Shame on you Red House.

• Utile
• Pas utile
• Répondre

Oh no. Please don’t go here. The food is absolutely NOT good. Poorly prepared and just thrown together. They are only in business bc ppl haven’t had any better. This is not Chinese food and not even close to being a fusion restaurant. The ONLY thing that is acceptable is the sushi rolls and gyoza. Don’t waste ur money trying anything more. Asian cafe in hatboro is great and has delivery on Uber eats or green garden Chinese but they only take cash and it’s all the way worth it!!! But not this place… Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Only have ordered take away delivered. I have my go to’s that generally never disappoint. Wonton soup, shrimp lo mein and chicken with broccoli. Overall the food is good, the noodles can be over cooked sometimes and the pork fried rice not good for my taste. Overall decent Chinese food that delivers.

• Utile
• Pas utile
• Répondre

GREAT GREAT FOOD. But its sad that u have to ask for napkins and plasticware. They should automatically given to customers as a courtesy. Bit theres no courtesy. No customer appreciation either. But u can count on fast, great tasting food.

• Utile
• Pas utile
• Répondre

Wouldn’t even give one star as do NOT deserve even one. Would not accept valid coupon. Woman at pick up was VERY rude and food was not good. Never again!!

• Utile
• Pas utile
• Répondre

The woman who takes the orders is very pleasant.The food is done on time and good. There is no real dine in, though it does have some booths. Réservez une table maintenant

• Utile
• Pas utile
• Répondre

We order from here pretty often since we live close by and always love what we get. The hot food and sushi are both good.

• Utile
• Pas utile
• Répondre

Very kind people and absolutely amazing to talk to and very good food.

• Utile
• Pas utile
• Répondre