This Baskin-Robbins needs to be shut down. I ordered two large birthday cakes for my twins third birthday, and we received a call that they didn’t have the blue ice cream anymore Saturday night which I said OK, how about cookies and cream. She said yes they could do that and she would start now, and it would be ready by Sunday the next day. The next day we called the store to find out how tall the cakes were, to see if they would fit in our freezer because they were ice cream and the girl refused to go to the back and check and said there is no possible way to check how tall the cake was. I told her we would pick it up on Monday night instead then because we did not know if it would fit in o...
In the past few days, I've shared my various attempts and challenges in my quest for bubble gum ice cream. I'm not usually a big fan of ice cream, but all I really wanted was a scoop of that bubble gum flavor! After searching from Shorewood to Orland Park and finally landing at this ice cream shop in Glen Ellyn, I was thrilled to find it! It was just as delicious as I remembered, and I enjoyed every bite! The ice cream server was fantastic—very friendly and helpful. However, I would describe the shop as a bit old and rundown. It didn’t seem dirty per se, but it definitely needs some renovation.
I went into Baskin Robbins Glen Ellyn on Friday to order a birthday ice cream cake for pick up on Monday. They had me write my order on a piece of paper and told me I would get a call on Saturday to reconfirm. No call on Saturday, so I called them on Sunday. The woman who answered told me it’s not made yet and she wasn’t sure if it would be or not. What?? She told me to call back in one hour. I have tried several times and no one is answering the phone now. I guess I’ll be going to Oberweis or Dairy Queen for an ice cream cake. So disappointing. Posting this for buyer beware in the future.
Worst ice cream place ever. I asked about a bunch of ice cream flavors and the guy who was attending drive thru customers, was keep saying no, we don't have. So i decided to get whatever they had and the amount of ice cream they gave in the cup was like 1 table spoon instead of 1 scoop. Also the guy who was putting ice cream in the cups, was not wearing gloves. STAY AWAY FROM THIS LOCATION.
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The staff at Fore were very friendly, and I stopped by for a late-night cup of coffee, which was still fresh. They also offered large donuts! The seating was clean and comfortable, and the tables were well-maintained. Even though we were the last customers there and the place was about to close, they didn't rush us out.
I wish I could give zero stars this place is AWFUL. I ordered a birthday cake for my husband one month ago. Came in tonight to pick it up and they not only hadn't made it, but they claimed to not have the order. Believe all of the other reviews that experienced the same bad service STAY AWAY FROM THIS STORE.
Don’t offer to make an ice cream cake and then say “the cake maker is off today” when I come to pick it up. What the hell. Will never return and will be contacting the corporate office. Ridiculous and screwed up my family’s Thanksgiving.
If I can I’d give zero ordered cake for son’s birthday. They never made one and gave d excuses why it wasn’t made almost tried to blame it on us. Don’t trust this place for your birthday or special occasion needs.
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I would give it 5 stars, but I had to wait too long for my order. Other than that, everything was fine.
Says open 24hrs, I got there at 6:30 and the doors were locked?
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