I visited Baskin-Robbins at 9 PM and noticed there were four employees on duty. One employee told me to "hold on" and went to the back, while two others attempted to take my order. I wanted to try the Oreo Cold Brew Blast, but one of the girls informed me that only one employee, who works the morning shift, knows how to make it. It's surprising because it's just a blend of ice cream, coffee, and Oreos—something anyone could prepare. Love the variety on the Baskin-Robbins menu, but it would be great if all staff were trained on it!
This location feels like a blend of Baskin-Robbins and Dunkin' Donuts. Morning coffee staff occasionally struggle with language barriers, leading to errors during busy times. The ice cream section can be inconsistent as well; sometimes the freezer breaks down, causing soft serve to be served instead of the regular hard ice cream. Despite these problems, the staff keeps serving the ice cream without resolving the issues.
I visited Baskin-Robbins on New Year's Eve to enjoy a hot fudge sundae. Unfortunately, the ice cream had ice crystals and lacked flavor. I requested extra hot fudge, but when the server went to get it, the pot sounded empty, and I didn't receive even a single squirt. The server seemed completely uninterested in his job. I'd rather skip dessert altogether than return to this location.
There were 4 people working at 9 pm , one person told me ?hold on? and went to the back. Then 2 girls tried taking my order so I tried getting the Oreo cold brew blast. One of the girls said that no one knows how to make it. She said only one employee whoworks mornings can do it. Amazing I love that. It?s a scoop of ice cream , coffee , and Oreos blended together. A monkey canmake it
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This place is a blend of Baskin-Robbins and Dunkin' Donuts. However, the morning staff taking coffee orders seem to struggle with language skills necessary for a business like this. Additionally, the ice cream section can be unreliable; the freezer occasionally malfunctions, leading to a mix of soft and hard ice cream.
The ice cream had an unusual texture, as if it were coated in a fuzzy layer. They had run out of sugar cones, and the staff was not very helpful.
My order was completely wrong when it arrived, and no one answered the phone to help resolve the problem. It was a total waste of money!
Service: Delivery Meal type: Other Price per person: $10–20 Recommended dishes: Banana Royale
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All The ice cream has freezer burn go to cold stone or somewhere else save he money
Service: Delivery Service: 1 Recommended dishes: Oreo Cookies 'N Cream Polar Pizza
