1 /5
Évaluation
★
I placed a pickup order through ChowNow, and unfortunately, my order was incorrect. Instead of receiving the cheeseling, which is a chicken dish, I got cheese sticks. I called the restaurant right away, but no one answered. I tried repeatedly, but no one picked up for an hour. I then reached out to ChowNow customer service, but they were also unable to contact the restaurant. The representative from ChowNow said she would inform the owner via email and that I would be updated on the situation. However, it seems the owner never replied, as I haven’t heard anything from ChowNow in five days. It’s frustrating, especially for younger customers, to experience such a lack of customer service.