Benihana - Réserver une table

If I could, I would erase the experience I had at this restaurant from my memory!! I visited with my family for dinner. For a 8:15pm confirmed reservation we were seated at 8:45. The food was served at 9:50, which by the way was average and I wasn 't even served my whole meal. They completely ignored my repeated request to serve my rice. And in the end it was not served at all. Lastly my child cried in tears because they forgot to serve him completely! His food came at 10:20 pm and that too I had to get up, go to the kitchen and ask for his order. The staff was unbelievably rude, telling me that I have attitude issue. Believe me , for a 8:15pm reservation, if a child under 10 is served food...

• Utile
• Pas utile
• Répondre

We've been here a long time, and today was our last time. Everything about this place is downhill for a while. Today, a few unlustering tricks, but really didn't seem to want to be there. He cooked the food, but made many things wrong. I felt bad for a little girl at our table who was excited to see the show. Her mother was ready to film the cook. And he basically did nothing. The parties of two at our station have all agreed to them, was a very bad experience. And it's not a cheap meal. We paid for an experience and a good meal, and received no experience and a lack of pleasure meal. When we brought the manager to the table, he gave the mood to really not care. And the place itself is grung...

• Utile
• Pas utile
• Répondre

I was here tonight with my husband. I waited 1 hour and 30 minutes. When the waiter finale came to the table. The grill was not hot enough to cook. The bathrooms were a mess and toilet paper ran out. This place is really terrible and should be closed. The manager was not prepared and excused why the service was terrible. I never come back here again and I don't think you should ever come here.

• Utile
• Pas utile
• Répondre

The place is really beautiful!! The food is good, but wait for the cook to come and prepare your stuff is NOT good! We were 11 in our table, but still they took their time to come to us.

• Utile
• Pas utile
• Répondre

The food was delicious, the waitress Jenny is the best. She is very attentive to your needs and very polite. Thank you, Jenny.

• Utile
• Pas utile
• Répondre