My experience with Big Daddy pizza was HORRIBLE today! I paid $45 for a specific kind of pizza HALF pepperoni HALF cheese! When I received the pizza and finally make it to my destination I see the pizza is ALL Pepperoni …. So I call the company express to them the pizza was made wrong so they advise for me to come back they’ll give me another pizza!! So I make my way back the SAME employee who told me to come told me I now had to speak with management …. So I speak with the manager he proceeds to tell me he can’t give me a pizza without a picture …. (Not telling me this over the phone) which should’ve been said before they agreed to giving me the pizza! I’m really upset because it’s my daugh...
We ordered online arrived 20 minutes from the order time. The person behind the counter had no clue about the order. He was on the phone with someone saying he couldn't hear them and he would call them back in 5 minutes. He scrolled through his tablet and found the order and said he would make it but it would take another 15 to 20. Asked for a refund before he made it and he said the person that could refund it wasn't there. I went to the website we ordered though and asked for a refund. No refund given. The pizza was not correctly made the way I ordered it. Will not be coming back here..
I highly advise against ordering from this restaurant! I've had the worst customer service experience in Aurora. My pizza was never delivered, and when I called to request a refund, I was told that the driver was on the way. Now, it's been 45 minutes past my expected delivery time. The restaurant keeps hanging up on me, and despite my attempts to call and text the driver, he isn't responding. I'll have to go in person to get my refund.
The driver never arrived and didn't respond to any messages. When I called the restaurant to report the issue, the person who answered hung up on me while I was trying to explain the situation. It's clear why there are so many negative reviews.
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Ordered chicken tenders got burnt chicken nuggets not even close to what's viewed on the menu this is the second time i have had poor quality two strikes your out lost my
Am going have to give a bad review. I work at other restaurant and I was trying to order pizza to where I work and the person was very rude...he hung up on me
Purchased a 26 inch pizza and it was burnt all the way through. I was really looking forward to this so it was incredibly disappointing.
The staff is friendly, the delivery is prompt, and they have a personable approach! Plus, the pizza is amazing!
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Called multiple times for a delivery order and no one even bothered to answer. Would give 0 stars if I could.
This place has the best pizza and my friend netra is the
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