Bob Evans - Réserver une table

Two time now my family has attempted eating here. And two times we were standing at the front waiting to be seated or at least but our name down for waiting and no one approached us. Both times we stood there for 10 min as staff walked right by us and didn’t even look our way. So we left. What happened to the basics of customer service? A simple “sorry we are swamped but we will be right there” would make such a huge difference. As we were waiting we overheard someone at the front stating there were two tables who had been seated for over 15 min but no one seemed to know who the waitress would be and they were arguing about it. Unfortunately that was our cue to leave…..again. This placed just seems really unorganized and unable to handle any type of volume as both times we tried to eat here they weren’t very busy. Won’t be back!

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The worst possible experience. We were on our way to Chicago from Baltimore. Stopped at Bob Evans for lunch. We were told waiting was 10 minutes. After 35 minutes, still no one came to us. The line behind us was getting long. Nobody was there taking names. People were waiting unattended. We were in hurry. Left the restaurant and all people behind us followed. Don’t go there if you don’t have plenty of time to spare.

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Waited over an hour to be seated (we called ahead for a table) got seated waited for 45 mins to flag down a waitress, food was horrible. Cold, turkey was dry, no rolls and was unable to get drink refilled. This was the waitresses first day by herself and under a difficult situation she was great. Poor preparation and management did not respond well to the business of the day. So Very disappointed. Lisa

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Took my grandson and his family there for lunch. Worst service I ever had there. Waitress was very poor in providing decent service. Had to wait excessive amount of time to even get our drinks. My food was cold and greasy. Will have to think before I go back there. Never had service like this before. Smh

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Unfortunately we won't be back. The waitress was amazing but 4 times we were given dirty utensils.

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