Il se peut que vous soyez redirigé
"Would highly recommend. Welcoming atmosphere, lovely food and great service from the staff, especially Christine who looked after our table."
Téléphone: +441744882712
Adresse: St Helens Road, WA11 7QT, St. Helens, United Kingdom
Réservation, Réserver
Ville: St. Helens
Lundi: 11:30-21:00
Mardi: 11:30-21:00
Mercredi: 11:30-21:00
Jeudi: 11:30-21:00
Vendredi: 11:30-21:00
Samedi: 11:30-21:00
Dimanche: 11:30-21:00
Plats: 0
Catégories: 5
Avis: 4572
My partner and I visited this restaurant on Thursday, November 14th. We ordered some food and a drink. My partner asked for a glass of rose with lemonade for me, but it came mixed together in a small bottle, which I didn't mind too much, except it wasn't as good as wine from a larger bottle. When we ordered a second drink, my partner asked for a glass from a bottle topped up with lemonade, but instead, he received a full bottle of wine and a pint of lemonade. When he pointed out the mistake and said we only needed a glass, the server suggested we take the bottle home, but we didn't want to spend nearly £30 on a bottle of wine. It was clear that she did not want the hassle of a refund. After...
Manager Chris was incredibly helpful during our visit to The Bottle and Glass. He ensured that my baby granddaughters were happy with their meal choices and constantly checked in on us to make sure everything was going well. When one of my granddaughters needed to use the restroom, Chris kindly offered to watch my youngest granddaughter while I took the older one. His assistance was truly a lifesaver and allowed us to enjoy our meal without any interruptions. I highly recommend this restaurant thanks to the exceptional service provided by Chris. He went above and beyond to make our experience enjoyable and nothing was too much trouble for him. He was incredibly friendly and truly a Godsend d...
Got starters of calamari for 3 people everyone had one or two pieces and typically everyone found plastic strips in side the batter when we called the waiter he said it wasn’t plastic but some kind of membrane that should have been removed before cooking.Even though he admitted that it wasn’t right we never got anything knocked of the bill apart from the calamari starters that was inedible.Shame that a place we use to frequent regularly for over 20 years is now over the last 18 months a place where we go reluctantly!
Food, wine and service great until we were made to feel very unwelcome by a particular member of staff at the end of the evening when we were abruptly and aggressively informed it was last orders. We were deeply shocked at the inappropriateness of the staff member’s attitude and would have immediately left at that moment if we didn’t have to wait for our taxi. Absolutely appalling customer service from this female member of staff who should never have been employed in a customer facing role. Réservez une table maintenant
We were glamping nearby around 5/10min away and fancied lunch. We got seated as we had not booked and got good service we had 3 lunch meals n a kids.omg was amazing for the price .Will defo recommend to eat here and next time we glamp we will re visit here too. Steak ciabatta 2 fish ciabatta n a kids sausage n mash meal all 3 were delightful. Will visit again.
We walked in the pub, it was full of empty tables and seats and we were refused service. They said the earliest they can have us is in an hour and a half. I checked the website as we left and it gave me options to book a table online straight away. We drove to a different pub instead.
The whole team was fantastic. We had a pleasant conversation with Chris when we arrived, who was very kind. Becky provided excellent service and made us feel right at home. We will definitely be coming back. Overall, it was a wonderful experience. Réservez une table maintenant
