Il se peut que vous soyez redirigé
"Very good and fast service and amazing food from the kitchen, my waiter joel was very helpful and attentive!"
Téléphone: +442392818979
Adresse: 51 Southsea Terrace, PO5 3AU, Portsmouth, United Kingdom
Ville: Portsmouth
Plats: 21
Commodités: 15
Catégories: 5
Avis: 3623
We often visit the BH&K and enjoy sitting both outside and inside. We sat inside today and had a few quibbles with the barman. He overcharged for our drinks. Probably a genuine mistake, but he didn 't charge the reduced 'Hoppy Hour ' prices that he should have done and when my husband mentioned it afterwards, the barman didn 't offer a refund on the next drink we bought. He just shrugged about the overpayment. My glass of wine was served in a very dirty glass which, when I returned to the bar with it, he did admit he may have put it next to the glass washer, then picked it up by mistake and served my drink in it. HOWEVER, the BH&K has to get a good review due to Joel. Joel was rushing around the whole time we were there, clearing tables, delivering food, being very personable with customers. When I thought about leaving a slightly whingey review about the bar service I thought it would only be fair to mention the person who had been working his socks off all afternoon so asked his name. It turns out that Joel was the Duty Manager but had taken it upon himself to fill in for a member of junior staff who hadn 't attended work. I told him about the overpayment at the bar and he gave my husband a free drink to compensate. I hope that whoever employs Joel realises what an asset they have there. Thank you Joel!
