2 /5
Évaluation
★
★
Overall, I am giving Broomhall Castle a generous two-star rating. We stayed for five nights and on the positive side, the hardworking and friendly staff were a highlight. Courtenay was especially enjoyable during breakfast. However, the castle is in desperate need of some tender loving care. Upon returning to our room after the first day, it had not been cleaned. The staff did make up for this by providing complimentary drinks during dinner. Unfortunately, the room servicing consisted of simply throwing the duvet back onto the bed without straightening the sheet. The coffee cups and glasses were never cleaned or replaced, towels were left untouched, and the arrival biscuits were only replace...