Buona Glendale Heights

The drive through associate and the manager on duty on Wed. night 07/17/24 were amazing! After I ordered and went to pay, the lady at the window was having a hard time applying my rewards to the order because they just got a new system. With out rewards my total was 26. With rewards applied, my total went down to 7! I told her not to worry about it and I will use the reward points next time. She persisted and eventually called over the manager to help her. They teamed up together to get this resolved. After at least 5-7 minutes, the manager handed me my card and said that my meal was comped. I was surprised and puzzled. When I asked her why, she said that because the new system was rejecting...

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Eric the manager gave me a large fry half full and claimed he packed it himself and insisted he didn't know why he would do that, as if I was making up a story. When I pay $4 for a Fry, it should be full. Other than that he was a good manager and very courteous and helpful. Note to Buona: when a customer complains, please listen

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Great salads, pizza Italian beef. Mildred Assistant mgr. Eric kept checking on us to see if we needed anything. Got a small takeout order of beef gravy (complementary) for my dog’s kibble. This is why I’m a loyalty rewards member PREDICTABLE QUALITY..got an edge over Portillo’s…DW from

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Had a great beef sandwich and the buffalo chicken salad is loved by everyone in the fam. Eric was amazing, super friendly and checking up on us all the time, the best. Finished it off with the Original Rainbow Cone, great ice cream. Réservez une table maintenant

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We were having issues with our app, and Michael at the register was very helpful. We did need to ask the manager for more assistance, and he was very accommodating. Thank you, Eric!!

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Always good service and friendly staff. Dietary restrictions: Great salads Kid-friendliness: They love having kids as customers. They take good care of them.

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Just ok with the way it tastes. Not really a fan of this. Stop and pick. The staff is decent enough. They know a little. Just doing their job

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Eric the Assistant Manager was so friendly! Great service and delicious food! Vegetarian options: Salad was yummy! Réservez une table maintenant

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The original Bona chopped salad awesome enough for two very nice people to help you

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Their beef sandwich is juicy and flavorful, must-try dish.

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