Burntwood Tavern Cuyahoga Falls

This was quite honestly the first time I had ever tipped under 20%. Our server had dark hair, pale skin, and a white shirt on, but we never got her name since she didn’t introduce herself. She waited over ten minutes to greet our table, came back after twenty minutes to tell us she didn’t put in our appetizer, and that was the most communicative she was through the whole dining experience. The rest of our time there, multiple other people ran her food and she never checked back with us. Drinks went I filled for an hour when she saw my boyfriend eating his ice lol. She ignored our menus and plates until the end of our dining experience, where she tried to take plates I wasn’t done with. What was weird was that she was there the whole time like less than 10ft away from us, so she could easily see us sitting there and needing stuff. Instead, she seemed to be getting argumentative with her coworkers loudly in the middle of the restaurant talking about closing procedure. We arrived at 8 and could’ve been done by 8:30 if she didn’t consistently forget about us, that’s not terribly close to close for a two top that barely got anything. I don’t know man her demeanor was so off and almost irritating- as a manager of a restaurant myself I was just shocked at the lack of standards for service. The most helpful person was the host that was able to get me one soufflé cup of balsamic when I tried to nicely ask our server and she ignored me.

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Wow!! ...what a pleasant surprise! ...we headed to Cuyahoga Falls to eat and decided to check out the Burnwood Tavern on the River ...incredible!!! ...Sher helped us with our selections and was exceedingly helpful and pleasant. Josh cooked up everything PERFECTLY ...from the Calamari, Lobster Bisque, Soup of the Day, House Salad, Rasta Pasta and Fish and Chips right up to the New York Style Cheesecake. Everything was absolute perfectly prepared and tasted absolutely wonderful! What a treat! THANK YOU!!! We can hardly wait to return for a scrumptious redo! ...and the view out the window of the restored River was simply spectacular! You owe it to yourself to take a well deserved break from the 'crazy ' world and simply enjoy!! Rick Barbie

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Great experience all around!! We ate at the bar had a lovely bartender with great energy!!! She made a fantastic cosmo! Enjoyed a blackened mani sandwich hand cut fries with sone stuffed pepper soup! Everything was hot fresh! After many hours of travel-a great end to the day!!! Service: Dine in Meal type: Dinner Price per person: $20–30

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Very nice place, great setting in an old building with nice interior design. Food was very good with nice portions, you do not go hungry. Service is very friendly. Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

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Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Sandwiches, Lobster Bisque

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