"The snitzel was good, fresh taste. But the service was slow, we took too much to pay and lost time. But the prices are okay."
At the beginning I received order that was not identical to the one on the menu but accepted it as waiter explained that they were missing that sauce. But then I saw mouse that was running around the floor eating leftovers from previous visitors. I went downstairs and explained the situation, but they acted funny, no one apologized or tried to solve the situation but told me to move my stuff downstairs if I want. No one helped me to get my stuff nor offered anything because of what happened. Tasty food, but rude management and customer service, and not a clean place to eat.
The food is good and the location is great because it’s right in the center but the service is horrible. We went there during the carnival on 2 different days because of its location. The first day the waiter was really yelling at us and hurrying us up while ordering and paying. The next day, there was a security at the door who asked me in a very rude way what do I need inside, I didn’t answer, then he grabbed one of my friends aggressively by the arm and asked if we will eat or drink.
It's a nice place Food is good and recommendable Service also good as the staff are available Atmosphere is nice Design is cool The food portion and size is good Just a bit higher rate in price No water for free even tab water No car parking Vegan and vegetarian dishes available like vegan burger and tasted good Enough space and seats to sit and somehow not totally kids friendly
Nice food and drinks, service was fine unlike other reviews. Probably helped that it was a beautiful sunny day and everyone was relaxed and enjoying the weather! I found the menus quite confusing, there seemed to be about 3 of them and it can be quite confusing for tourists who can't read German but was able to use Google Translate through the phone camera
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This place gives Newyork vibes, can’t really explain it! The breakfast is simple but each bite was exceptional; the day I came they only had a buffet (which I didn’t know about) but the server did her best to accommodate! Wonderful service, good food, amazing location
Waiter was rude and impatient, first because we didn’t realise the ‘newspaper’ on the table was actually the menu, and then because he had to explain it to us. Maybe not tourist-friendly, or just having a bad day as other tables were also getting similar treatment!
Ordered Schnitzel Caprese and Schnitzel with mushroom sauce. They were smaller size so had to order a pizza. Quick service but not so good attention to customer service. Location is awesome and in a sunny Sunday it's really best place for dining
Worst service I've encountered in a long while. The waiter didn't bother to come a second time to our table. The pizza was clearly frozen and badly cooked. It was still cold in the middle and soggy. I can't recommend this place to anyone.
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Staff works in a touristy area at the most touristy restaurant, but are rude as heck if your are not German even if you try to use their language. Food was also not that great, been to the restaurant in Nüess much kinder better food.
The snitzel was good, fresh taste. But the service was slow, we took too much to pay and lost time. But the prices are okay.
