Calusa at Baker's Cay Resort Key Largo

Based on reviews, we picked Calusa for a special dinner during our family trip to Key Largo. We found out after being seated that the New Year’s Eve dinner was prix fixe, and decided to go for it even though quite pricey. Everything was going well and we were enjoying our time together until we waited almost 30 min for our main course. When it came, the grouper was dry as a bone, filet overdone and room temp, lobster was rubbery. It took another 10 minutes to share our disappointment with our waiter, and then another 15 minutes before the manager came to our table. By then, another table near us had left due to the lack of service. During this time, we did not see our waiter or anyone we cou...

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Our service was not good. We asked for the kids pancakes as soon as possible but that did not happen. Coffee came after 10 min but cappuccino s took 25 min. Food took close to 40 minutes and when we asked for a little more balsamic vinegar it took them 20 min to bring us vinaigrette. Never received our orange juice. We did comment to manager and she apologized and made no excuses. She caught us on the way out and adjusted the bill which was appreciated but we had our daughter and her family from out of town and we had wanted to give them a nice breakfast experience. Really would have wished it went better.

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We showed up for our reservation and only after we were seated did we learn that it was a special pre fix menu and it was $175/person. Surprise! We were not happy and the food wasn't even that interesting. Then they sat a table of 10 with 3 screaming children right next to us (even though there were plenty of other places for them to sit). I won't forget this experience for quite a while. The sunset view is amazing.

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I gave a negative review last night after several missteps with our dinner but am adjusting that today as the food and beverage director and manager on duty this morning were very helpful and understanding. The restaurant was overwhelmed last night with a NYE crowd which led to our issues but, based on the management’s response today, I am satisfied and understand. Réservez une table maintenant

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The steak we ordered was way too well done considering the price we paid. However, the waitstaff was very friendly and attentive.

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Oysters were great, whiskey mash was tasty, and the filet was excellent. Server was slow and spoke too softly to understand.

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The food was tasty and the service was excellent. The staff was friendly and the views were beautiful.

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Come here for the ambiance. The food is passable, but the service is exceptional. Réservez une table maintenant

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Service was terrible. Nice ambiance though overall. Set in a nice hotel

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The lobster and shrimp pasta is crazy good!!! As well as the Brussels.

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