1 /5
Évaluation
★
I really try to avoid giving very poor reviews, but this one is justified. We were only here for one evening for work but had to leave before we spent the evening here and book a hotel last minute. The area is very rough. The staff are extremely unhelpful. I asked the receptionist what she thought the place was like and she said delapitated. Each floor had an individual smell; fish, smoke, off food. The rooms were extremely old fashioned and needed up dating. All smelt of smoke. There was no hot water and the shower didn’t work so had to wash under a tap. The receptionist understood our request for a refund and passed us to their manager who was extremely reluctant to process our refund and made me write a letter to him explaining how poor the whole place was. Letter attached for reference. Good points were: free WiFi and secure parking. The restaurant wasn’t bad