Captain D's - Réservation de table

This was a joke, ordered online. Received a $100 gift card for Christmas because I enjoyed eating at Captain D 's till now. Placed order, received call said grill was down, told me to cancel order they could not, I explained I placed order as guest and couldn 't pull back up, employee called general manager, GM said to call corporate they had no control, I requested raincheck just make order tomorrow and I would pickup, this is obviously the punchline.... employee said we blew fuse and doubt grill be working tomorrow . I asked for number and was told only could go online to get money back. Asked for number to talk to someone, no number available. I asked for a complaint number, no number pos...

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I've gone to the Mayfield location from time to time. Out of the numerous times I have gone, only one time (around the lunch hour) was the service adequate quick and the food near perfection. Most the time, the drive thru is slow. I think they may have a difficult time keeping cooks and employers. Some times the fish is very overcooked, or dry, or just plain bad. It's like a box of chocolates, you never know what you'll get.

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Drive thru, so slow. Took about 15 mins sitting at speaker to get order taken. That doesn't include time waiting to get to speak and time waiting to get to window to wait on my order. Never seen a drive thru so slow.

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Ordered 2 pieces of fish.i got less than a teaspoon of fish combined. The pieces were skinny, overcooked ,crunchy batter. I couldn't even bite into them. What happened ? usually the fish is delicious. Réservez une table maintenant

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They were out of ketchup entirely and didn 't bother to tell anyone before ordering fries as a side. Not even a sorry when they informed me there was none upon bringing my food out.

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They never have rice. Their grilled chicken is always in the frerzor, the original fish has a taste that its not suppose to have.

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Been over 10 years was great. Food, atmosphere, and service was great. A bit expensive for 2pc fish but ok.

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Shorted me two days in a row and left my babies hungry... Two Thumbs Way down!!!! Réservez une table maintenant

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The quality is always great. Good service and food is fresh.

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The fish was cooked in rancid grease and was inedible.

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