Caribou Coffee - Réserver une table

This location is so irritating. Half the time they close early, example: closing at 2 on a Monday. The biscuit I had was so dried out. I have had this sandwich many times. It?s my favorite and idk what they did to it. I went in there today and did a mobile order. My mobile order had beans on it. The app doesn?t have option for coarse grind so I go into the store before they start my order to let them know. The cashier standing there telling me my order will be at the pick up. I said I know I?m telling you how I want my beans ground. He says okay, well it?s mobile so it will be down there. I said okay, yes, I understand but I want my beans ground coarse. Then proceeds to ask me if I just placed the order and I said yes. He says okay it will be down there. Lol, like what are you not understanding? Turns to his coworker and says she wants beans ground, do you know how to do that? You work at a coffee shop. I used to work for Caribou. Are you kidding me? We had training on how much a cappuccino should weigh and you don?t know how to grind coarse beans?! Rude. Completely just dirty looking. Hair was completely unkempt, literally looked like he rolled out of bed. Dirty white t-shirt. Then the top it all off, my latte had no caramel in it?..????

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I go to this caribou literally every day due to working so close so I like to think I have a really educated opinion on how great this location is. The customer service is always top notch and everyone working there is an absolute delight. My drinks are always prompt and made perfectly and they make sure I capitalize on my perks every single time. I always look forward to starting my day with them! If I could give more than 5 stars I would??

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This is my go-to caribou most mornings on my way to work since it?s close by. I always order ahead and normally my orders are on time and accurate! Today I ordered a bagel with strawberry cream cheese and it came with plain. I also ordered a coffee with heavy cream and it came straight black. I?m so bummed!

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This is how I received my sandwich this morning a little after 6am.....still in it's original packaging and was not fully cooked. However, my cooler was fine, just disappointed in my breakfast.

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Great Caribou location with awesome service and vibe. Not too crowded, not too quiet. Grab lunch at Chipotle next door on the way out :

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