Chelo's Hometown Grill

Worst customer service..ordered dozen clam cakes. I'm guessing they don't know a dozen is 12 not 6..called an claimed they were very ruid an not willing to compensate us after we paid for 12 bot 6..food is amazing but customer service Trash..keep cooks there 100% .get rid of servers an hostess

• Utile
• Pas utile
• Répondre

Was a little disappointed when picking up my food I got home and one of the pasta dishes were wrong. Call them and spoke to Heather very nice and understanding and had the whole order re-made. So I definitely appreciate and respect them taking accountability. Really nice team and service

• Utile
• Pas utile
• Répondre

We went on Easter Sunday and even though it was very busy, we had great service, the food was very good as well. We saw employees helping each other out and even as a party of 9, they managed to get us all served at the same time. The appetizers were delicious, too!

• Utile
• Pas utile
• Répondre

First the waitress sets our silverware and in doing so is putting her finger all over it. Then when our food came it was the wrong salad, she took it back and brought back the right one but half the ingredients that where supposed to be in it were missing.

• Utile
• Pas utile
• Répondre

The food can be good sometimes. The fact that employees hours get cut all the time and people are barley living paycheck to paycheck goes to show management /higher ups are self sabotaging their own business from excelling.

• Utile
• Pas utile
• Répondre