Chick-fil-a In Lex

I walked in for a delivery order. A lady (manager?, who looked to be in her late 30’s maybe 40’s, short and with tight brown bun), requested who I was picking up for. I showed her the name. She handed it to me then instantly in a very stern voice but used with a “please”, told me to verify my order on my phone right in front of her. Tone was slightly rude. Said I needed to verify because they have problems with people stealing delivery orders. Her tone and how she said it made it sound like she didn’t trust me. Very offsetting and not what you would expect from a place known for “amazing customer service.” I work in the food industry as well and I wouldn’t be so demanding nor speak in that t...

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You just can't beat chick fil a! Line is always long (of course but it goes SO quick. The food is always hot, fresh and served with a smile. We love nuggets, sandwiches, tenders, salads, soup, ice cream and my fav is the lemonade :

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While they often have a line backed up into the street their service is very quick. The food is definitely worth it! I love the spicy chicken biscuit for breakfast and the Mac and Cheese is delicious.

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First time trying out a Chick-fil-A. The food and service were fine. We didn't know how things were done, so we felt slightly lost. Everything turned out well and we enjoyed our meal. Réservez une table maintenant

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The older lady does not listen to orders and is always preoccupied seems like she would rather not deal with people. Never says my pleasure.

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It’s hard to find a bad chick fil a . Chick fil a is a constant vibrant fast paced restaurant with awesome food .

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really really good food, definitely recommend this place just for a quick stop. Long line but worth the wait

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Great as Chick-Fil-A always is. Exactly what you would expect, slow service, long line, but great chicken Réservez une table maintenant

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Richmond Chick-Fil-A is an outstanding location. The team there is top notch.

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Clean, Polite, everything you expect when eating at Chick-fil-A.

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