"The staff are very friendly, but the fries are tough and often overcooked, about 90% of the time (see attached photo for reference)."
I understand how challenging things can be right now, especially in the restaurant and service industry. As a former waitress and cook, I know some customers can be hard to please, but I’m not one of them. I dined alone and ordered a simple item from the lunch Pick 3 menu. Unfortunately, my waitress seemed overwhelmed, even though her section wasn’t very busy—she appeared a bit frazzled. When I sat down, my table hadn’t been cleaned, which was surprising given how few people were in the dining area. My food arrived in a reasonable amount of time, and the chicken quesadilla was decent. However, I noticed a note on my cutlery packet offering free chips and salsa daily. Oddly, every other table...
My experience at this restaurant was very poor. I consider myself to be a very patient person, but the service I received was unacceptable. Despite the fact that the restaurant was not busy, it took over 70 minutes for my food to be served. I eventually left before my order even arrived. The waitress, who I believe was also the manager that day, did not check on me at all or offer any kind of compensation for the long wait. I received no complimentary appetizer, dessert, refill on my drink, or any updates on the status of my order. It was a disappointing experience and I left the restaurant still feeling hungry.
Let me start off by saying that the food was great. Like most places right now they are short staffed, so patience is a must. Everybody was nice and put on a smile. What this place is lacking is experience. 2 plates came out 15 minutes apart, drinks sat at the bar for 10 minutes. No napkins at the table. Guy at the door asked if we needed a kids menu for my 5 month old (made me chuckle though)I don't believe that the wait staff is bad, or lazy, they just need some support from their management. Waiting tables is not an easy task. So, 3 stars to management.
The staff in the service area were neither friendly nor attentive. The server acted as if I was bothering her when I tried to place my order, constantly cutting me off. She spilled my coins all over the floor and didn’t even offer to help me pick them up. I ordered chips and dip, but the dip was extremely dry and barely covered the bottom of the container. I had to ask for more, and she went to the back, added some water to the dip, and gave it back to me. Overall, a very disappointing experience.
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The food at Chili's was delicious, just as you would anticipate. Typically, I would give chain restaurants a 4-star rating if everything met my expectations. However, on this occasion I have decided to give them a perfect 5 stars. Despite being severely understaffed, our server and the rest of the team worked tirelessly to ensure everything ran smoothly. If I hadn't been informed that our server was also the hostess and bartender, I would not have even noticed. Incredible job, Angel!
I ordered the meal that you pick 3 BBQ items and it comes with Corn on the cob and Texas toast. The food came out and the corn felt like it was pulled directly from the fridge and never warmed up.Overall our server was great and very attentive. The whole restaurant appeared closed, though. We got in around 7pm and they already had the bar closed with the chairs up.
We ordered the two for 25. I ordered the 6 Oz sirloin and my husband ordered the Cajun chicken pasta. They did a good job considering Covid. My steak was very good but the loaded potatoes and the broccoli were just luke warm. My husband enjoyed his dinner but the waitress forgot his breadsticks.
The food at this restaurant was amazing, except for the dry and hard rice that came with my fajitas, which was a bit tough to chew. Everything else was excellent, especially the nachos. The highlight for us was the outstanding service from Natalie, who truly excelled. Kudos to her!
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Food service was good. It seem like they only had 1 person working she was doing everything but she handled all her tables just fine
The staff are very friendly, but the fries are tough and often overcooked, about 90% of the time (see attached photo for reference).
Sandwich Au Poulet Grillé, Bacon Et Avocat
Bouchées Croustillantes Au Cheddar
Salade De Poulet Buffalo Désossé
Sandwich Ranch Au Poulet Buffalo
Bol Mex Frais Au Poulet Chipotle
Poitrine De Poulet Fumée Avec Os Au Barbecue
Crispers De Poulet Au Miel Et Au Chipotle
Saucisse Fumée Au Jalapeño Et Au Cheddar
Soupe De Pommes De Terre Au Four Chargée
Chips Sans Fond, Salade De Soupe
