Il se peut que vous soyez redirigé
"I had wanted to write a positive review, but unfortunately, we've given this location several opportunities, and each time has resulted in more frustration. Today, our order was..."
Téléphone: +15159744300
Adresse: 3737 Merle Hay Rd, Des Moines I-50310, United States
Réservation, Réserver
Ville: Des Moines
Site Web: https://www.chipotle.com
Lundi: 10:45-22:00
Mardi: 10:45-22:00
Mercredi: 10:45-22:00
Jeudi: 10:45-22:00
Vendredi: 10:45-22:00
Samedi: 10:45-22:00
Dimanche: 10:45-22:00
Plats: 10
Catégories: 5
Avis: 2850
This is the worst Chipotle I've ever been to. I ordered a veggie bowl for lunch online, and thankfully I checked it before leaving. I found out they hadn’t included the fajita veggies, lettuce, or guacamole, all of which were supposed to be in my order. Instead, it was just rice, cheese, and corn salsa—what a joke! They were out of fajita veggies and had no plans to make more, even though it wasn’t even noon yet. This isn't the first time I've encountered a lack of main ingredients like chicken, steak, or veggies at this location, and they didn't seem willing to cook more. I'm not sure why I gave them a second chance, but I won’t be returning. If you decide to eat here, I highly recommend ag...
Chicken was lukewarm. I sat at a table and by the time I sat down after getting my drink it was almost cold. Brown rice was not cooked all the way. It was hard. I understand since it sits on steam table it shouldn't cook all the way through but it should not have been hard. White rice had hard pieces in it meaning old rice was mixed with new rice. Music was up a little too loud and cashier counter was dirty. It never got cleaned the whole time we were there. Tables were dirty was hard to find a clean spot to sit. Quantity of food was good for the price though.
We placed our order about an hour before closing, and I want to commend the employees who were working at that time. My order was one of six that came in, and I can only imagine how challenging it must have been for them, especially with limited inventory. They communicated clearly about any details that needed to be addressed and maintained a kind and caring demeanor despite what I'm sure was a tough day. On top of all that, they still managed to prepare some of the best Chipotle I've ever had. I will definitely return in the future!
Nothing more frustrating when a store location/company has phone number that doesn't connect you to the actual to store to solve a problem. It feels like a f you. When a company connects you to a voice-mail service that repeats its self over and over and not help you reach the store.... spent 60$ and i felt robbed portions are terrible! I have a terrible experience every single time. It's super frustrating. I don't eat there a ton but when I do it's terrible experience. Go support another establishment Réservez une table maintenant
The food was good, but the tables really needed to be cleaned. I visited around 4:30 PM and was one of only two customers. The restaurant could benefit from a thorough cleaning – it needed to be swept and wiped down, among other things. Additionally, I waited behind the glass for several minutes without any acknowledgment while one staff member was cooking meat and another was taking care of an online order. A simple “I’ll be with you in a moment” would have been appreciated.
We ordered online and enjoyed our meal outside after picking it up. Despite being incredibly busy, the staff was outstanding! They definitely deserve higher pay for their hard work, as it was nonstop from the moment we arrived. The owner of this location should take pride in their team and consider hiring more help. The food was delicious and prepared exactly as we requested! Honestly, I'm impressed! I usually avoid fast food, but I would definitely return here!
We ordered six meals, and some of the burritos were surprisingly small compared to what we expected, leaving people feeling hungry. None of the food tasted fresh. My 7-year-old's quesadilla was so spicy that she couldn’t eat it, and she was given a rotten orange as her supposed "side of fruit." This is completely unacceptable, and I can't believe someone would serve something like this.
This is the third time I've encountered poorly mashed avocados in the guacamole at this location. It completely ruins the meal, and the taste is unappealing and artificial. It honestly feels like every employee there has a negative attitude towards the customers who come in. Réservez une table maintenant
