2. **Burrito Bowl (Sour Cream)**: My wife specifically asked for her burrito bowl to be made without sour cream due to her lactose intolerance, yet it was still included. This not only created an inconvenience but also posed a significant health risk for her. It's essential for Chipotle to take their customers' dietary restrictions seriously.
3. **Steak Quesadilla (Missing Steak)**: I was incredibly frustrated when I received a steak quesadilla that didn’t have any steak in it. It was akin to ordering a hamburger and only getting the bun. This was a total disappointment and made me feel like I wasted my money (although I do appreciate DoorDash giving me credit for one meal). Ensuring qualit...
The portion sizes at Chipotle Mexican Grill definitely need improvement. While the food is flavorful and satisfying, you often end up wanting more. Their unique drink menu is a bonus, but otherwise, I might choose a local food truck instead. Prices are on the high side, and when you ask for larger portions, they say it's company policy—not very convincing. When Chipotle first opened, the servings were generous, but now you’re lucky to get a small handful of salad. Next time you visit, try asking for extra and see their reaction. A tip: if you want a bigger portion, ask for it on the side to avoid getting shortchanged. I’m even thinking about ordering everything on the side to check if they s...
This Chipotle location has the friendliest staff! I work at the nearby Starbucks and once I forgot my wallet. They still allowed me to take my bowl, and their kindness almost brought me to tears. When I returned the next day to pay them back, they refused and simply asked me to keep coming back as a customer. The store is always tidy, the music is consistently playing, and there are smiles everywhere. They truly have an amazing team!
I visited for dinner on a Wednesday evening and was welcomed by a calm and almost empty restaurant. My experience was seamless and delightful. Adrian and Gabriel offered outstanding service, going the extra mile with my order. Thank you both for a wonderful night!
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We really enjoy our local Chipotle restaurant. I need to eat a lot of black beans to manage my hyperthyroidism, so Chipotle is my best and only option. Occasionally, the beans can be a bit mushy, but if you go earlier in the day, they are usually better.
This Chipotle location is more expensive than the one on Diamond Bar Blvd, but the food remains enjoyable. However, oddly enough, my beans were completely unseasoned and tasted terrible. I was disappointed because I usually enjoy their beans a lot.
This restaurant is in a busy area and has a clean environment with good lighting. The staff is friendly and helpful. I have visited this location both to complete DoorDash orders and during my personal time.
This restaurant greatly outshines the nearby Chipotles. The portion sizes are more generous, and the food consistently upholds Chipotle's quality standards. Additionally, the customer service is outstanding.
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I went to Chipotle Mexican Grill for the Boorito special, and it was fairly quiet. The employees were very welcoming and friendly.
The tortilla was extremely hard and impossible to eat. The queso lacked flavor, and both its texture and color were unappealing.
