Chipotle Mexican Grill

I have place catering orders often and the order is never on time, ever!!!!! I’m not talking a couple minutes late. I get there and the order I placed the day, 28 hours early isn’t even started. This has happened multiple times. I don’t write reviews ever, but be warned, if you say pick up at 11am. Come around noon, and maybe your order will be getting worked on. The first time it was 48 minutes late, the second time 1.25 hours late. This time, they just missed it. Got here at the time and they didn’t even have the order started. 45 minutes in now and they just started on the order.

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This was a good experience for me. The employees were very attentive even though at one point I saw all 4 people in the back lookout down at their phones which makes me laugh sometimes cuz we are just in a different time. But I ordered online and was a few minutes early for my pickup time and the order was ready for me and it was all hot and fresh so I appreciate the initiative. The sprite machine was down so I had to get aomething else. That was my only gripe this day.

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Do not go to this Chipotle thinking that your Carne Salada is going to be like the one in the commercials ! I did and what a letdown ! Plenty of rice , I didn’t want beans but received 4 small pieces of hard steak , the guacamole is separate item that you pay for and the whole meal was drowned in sour cream all which was completely tasteless for $15.00 ! Pass this one in South Holland up ! Food: 1

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This is one of the 3 locations I get to and they always have everything fresh available Service: Take out Meal type: Dinner Price per person: $30–50 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Burrito Bowl Réservez une table maintenant

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I wanted to get extra more rice, I refused to pay extra rice and went out. I then went to panda express and asked for extra rice and they didn't charge me extra. I spent $30 on panda express. Welcome to chipotle.

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My rice was VERY undone! Hard actually. But everything else was fresh an really good. I never have a bad experience with them this was the first with the rice Food: 1 Service: 4 Atmosphere: 4

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Was just told to pay extra because staff member did not use the correct amount of rice. Has anybody else been charged extra for the correct portion of ingredients? Service: 1 Atmosphere: 1

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I'm so tired of various people who say they can't spend cilantro. it's ridiculous. I could see if they all say that, but no. different people in several stores. Réservez une table maintenant

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The employees were very nice! The food was good chips just lil burnt but I can look pass that when employees are pleasant

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Left a whole bay leaf in my bowl which is dangerous.Please train your staff to remove the bay leaf and to be friendly.

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