I ordered food online at 6:50pm and received a confirmation email stating that the food would be delivered at 7:40pm. However, at 8:30pm, I received a phone call saying they did not have anyone available to deliver to my address. When I asked why it took them an hour to inform me of this issue, they provided no explanation. They then asked if I could pick up the food instead. We live about 6 miles away in a rural part of the district. In the past, they have been more than an hour late with deliveries, but we typically accept this due to our location. We have ordered from them before because they are the only Chinese restaurant that delivers to us. However, if we have to pick up the food ours...
I placed an order at this restaurant just before 6pm and the estimated delivery time was 7:15pm. However, by 7:40pm, I still had not received my food. When I called to inquire, I was greeted by the rudest man I have ever spoken to who informed me that they had not even started cooking it yet and it would be an additional 20 minutes. This has happened before, as we frequently order from here. Sometimes the food is great, but other times it is not. I understand that they may be busy, but the way they handle phone calls needs improvement. Our food arrived cold and nearly an hour late, and it was not even what we had ordered. This experience was not acceptable.
It's so satisfying to revisit a restaurant after three months and still experience the same high level of service and delicious food. The ordering process and delivery were seamless, with the staff being polite and helpful. The food arrived 10 minutes earlier than expected, which was a pleasant surprise. The new dishes we tried this time, like the crispy crab claw and BBQ honey spare ribs, were unforgettable. The stir-fried mixed vegetables with bamboo shoots and water chestnuts also received rave reviews. Overall, it was a fantastic meal that we look forward to enjoying again soon.
Ordering was easy and a very pleasing process. Ordered for next day delivery which arrived exactly as requested. Food was very good too. Highlights were the Kung Po king prawns, the Crispy Shredded Beef, Salt and Pepper Ribs and the Mixed Vegetable Chow Mein. The...Shredded Duck with pancakes tasted perfect BUT the duck wasn't shredded but cut into chunks made filling the pancakes harder. One warning: the Spring Rolls are huge each big enough to share. We will be back for more!
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Had a take away tonight nearly £50 but food was terrible chicken was still pink really funny smell and we all feel sick after only eating a bit of it also didn't give me my full order wont be going there again also dont have...the sping rolls disgusting.
We have our food delivered and it is lovely. The Hot and Sour soup is my husbands favouite along with the House special Chow Mein. The honey ribs are to die for, as are the crispy prawn rolls. The prices are very very good
I ordered a takeaway online for home delivery. the ordering process was easy to eat when expected, it was hot and really delicious! will definitely be reused if I next have a Chinese takeaway!
Totally bland and tasteless would never go back what a ripoff. we ordered a chow main and chicken with ginger and spring onion both tasted the same and looked and tasted terrible.
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Amazing tasty food and so hot I burnt my mouth and didn’t take long to cook either and you can pay by card as couldn’t find out until I got there
good service and A ++MEAL.very friendly super fast delivery and lovely driver.first my favouite shop.
