Chu Chin Chow Chinese Restaurant

ABSOLUTELY AWFUL. GO TO REGENT GARDEN. I spent £95 on an order for collection. Chu chin chow got my order wrong and when I rang them they told me it was my mistake but they would re send the order. The order arrived. Then 2 men turned up late at night demanding money £8.20) that had to be paid. This money had already been paid. To send men to my house revving their engines in a quiet cul-de-sac with children sleeping is unacceptable and incredibly poor customer service. The manager was incredibly rude and condescending. To make things worse, the only reason we ordered from them was because regent garden was closed. Go to regent garden and please avoid at all costs.

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I made a reservation for a party of 4 for dinner. When we arrived on time, we were informed that there was no table available for us without any valid explanation from the restaurant. We were asked to wait for 10-15 minutes and were not even offered a drink during the wait. This lack of consideration on a Saturday evening was completely unacceptable, especially since we had made a reservation to treat our parents to dinner. As a result, we had to find another restaurant for 4 people on a busy Saturday night. Thankfully, Siam Paragon restaurant provided us with a great meal.

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I had a wonderful meal at this authentic Chinese restaurant! The dishes were all delicious and served in generous portions. The Chicken Fried Rice and Beef Noodles in Soup were particularly tasty. The Dim Sum was authentic and flavorful. The staff was friendly and the atmosphere was welcoming and clean. I highly recommend this restaurant for anyone looking for delicious food, large portions, and a fantastic dining experience!

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very disappointed with last two visits here.. Usually excellent but sadly i think takeaways are ruling and table visitors now have such poor service.. No heaters on table for our food.. Staff rushing about . very little communication.Bags of dirty linen just by our table. when we pointed this out it was still left there. no one seems to care now.. food very mediocre. Sadly we willnot return..Shame as used to be so good.. Réservez une table maintenant

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The customer service at this restaurant was terrible. They made a mistake with our order and then sent out the missing food without informing us that they would charge us for it, even though we had already paid. After the delivery, two men came to our door asking for money and didn't have enough change. Considering it was a large order, they handled it poorly. We will not be ordering from them again.

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I had the worst takeout experience ever at this restaurant. The ribs were dry, the dishes lacked flavor, and everything was overpriced for the low quality. We ended up throwing most of the food in the trash.

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Thanks to much to mi friend TIM he is one of the best person I meet in a loog time I wish all the best, thanks to the staff for the excellent service I will back soon.

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Fantastic food every time, whether you dine in or get it delivered. Nice cosy restaurant and the staff are always very friendly Réservez une table maintenant

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A great afternoon in a very nice place, delicious food, excellent customer service in a friendly atmosphere.

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Staffs are very friendly and helpful. Great food and always good quality. We really enjoy them every time.

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