Chuck E. Cheese here is the BEST worse you can be at. I have very low expectations when I come so I have a ball . However the girls that work here EVERY single one has the worse attitude ever . I might tune in it in hopes of not ruining my toddlers night but doesn’t mean the same for others. Some of them don’t even answer you when you ask questions . They just use head and facial gestures because you disturbed and annoyed them that much they can’t even take the second to say yes or no it’s eye rolling and teeth sucking hahahahaah. Like I said my son has a blast so go with the expectation of your child don’t be like me I filled up on water before I came and the amount of PEE on the bottom of...
When arriving at the Chuck E Cheese we were greeted by someone who did not know what they were doing. We got our hand stamped and could not recognize the number of the stamp, so how would they know that our children belonged to us. Next, the person at the counter did not know what he was doing. He informed us that the kitchen was closed and that we could not order for at least 30 minutes, only to find out that was not true 2 minutes later. We had to wait 10 minutes for him to ring us up for 1 (90 minute) card. Next we placed our order for a combo which included 4 sodas, 1 large pizza and 10 bone in wings. We sat and waited for 10 minutes and our buzzer went off. Once getting up to the counte...
If i could give no stars i would. will not take your food order if they dont like the way you look. I went to order food and the girl at the counter said they are no longer taking orders, in disappointment i walked away. not even 30 seconds later the same girl at the counter took someone else's order. when brought to management’s attention i was asked to leave they called the cops on me. Also, trust that the mechanical mouse on the stage aint the only mouse in the establishment. ??
Was there tonight with my kids and witnessed a sad situation with not only a staff member but management too. I was Waiting in line to order my kids food and heard the employee tell a young mother the kitchen was backed up and they weren’t taking orders. Not even a minute later she took the next 2 people’s order without any issues. When the mom who was denied service brought it to the managers attention they called the cops and asked her to leave. Will not be returning
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The service at this restaurant was terrible. We waited over an hour for our pizza order to be taken. When we decided to cancel and get a refund, we were told we would have to wait an additional 30 minutes for the process. The restaurant was excessively crowded and the atmosphere was subpar.
I would give a zero if I could. They have horrible customer service they manager is rude. They are unprofessional and the staff smelled like weed… I went for my child's birthday and wasted 200$. I will be calling corporate.
I’m definitely not bringing my son to this one all bad reviews from the same month about the staff and nothing being done but our money taken. It’s a Chuck E. Cheese out south Philly with better reviews tighten up
Garbage and ghetto, came in to be told I can’t order food for 30 mins or so ask backIn 30 mins still can’t order food, bum staff, cops were here, dirty would give zero stars if possible
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It was my son's 3rd birthday, he had a great time and it was nice to everyone else in the place having fun, very nice atmosphere
Horrible customer service and very rude managers and staff
