Claim Jumper Northridge

My husband and I visited this Claim Jumper for the first time in at least a decade. Unfortunately, it was nothing like what we had remembered it to be. First, aesthetically, the restaurant had not undergone any renovations within that decade, so everything literally looked as though it had been frozen in time. That includes the grime and dirty windows and window seals. It would be best not to be seated next to them if you’d like to maintain an appetite. We ordered the artichoke dip and chips as an appetizer and that was the first sign that this experience was not going to be like the last time, 10 years prior. The chips were so thin and bland, it’s hard to understand how they could be consi...

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The staff and crew at this restaurant are fantastic. They went above and beyond to ensure that my experience was enjoyable. I witnessed Management handling a difficult situation with a table, and they did an outstanding job. However, I have to be honest – this meal was not up to my usual standards. The food was hit or miss, with the appetizers and desserts being the highlights. Unfortunately, most of my main course was cold and flavorless. If it weren't for the exceptional staff, I would give this place a 1 out of 5. It's baffling how everything could be so subpar at once. Considering the price, I had higher expectations for the food quality. I used to be a regular here, but I don't think I'...

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Per owners request. What could have been done different to get a 5 star rating. First, no one was waiting and it still took 5 minutes for a busser to ask if we've been helped. He had a smile at least. The girl was right there and she never looked up to see if anyone was there, even though we were talking to each other. The noises should have alerted her. My food (choose 3) was dry, chicken burnt on bottom, I asked for medium, and got medium rare. Waved server down for all we needed vs him coming to us and asking if we are ok. Things moved really slow for it to be mostly empty. Would I travel 35 miles again for it? I'd go to Pasadena instead. I had the choose 2 and food was falling off the bo...

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This restaurant was a letdown. The food used to be good years ago, but not anymore. It was my wife's pick for her birthday dinner and we were all disappointed. Her beer battered fish was unpleasant due to the strong taste of beer. My lobster sandwich was too runny, and our son wasn't impressed with his meal either. The coleslaw used to be tasty but now lacks flavor and dressing. Despite good service, we won't be returning. The men's restroom was dirty, but the manager cleaned it after I brought it to their attention. I may call the manager to address our experience. Stick to beef dishes and hamburgers if you visit, as other menu items may not be worthwhile. Overall, a disappointing experienc... Réservez une table maintenant

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My experience at Claim Jumper today was disappointing. Despite being seated immediately upon arrival, there were not many diners in the restaurant aside from two large parties in the back. We waited 15 minutes for a waiter to take our drink and appetizer orders, but no one came to our table. Despite seeing waitstaff walk by, we were never acknowledged. Ultimately, we decided to leave and try another restaurant in the plaza where we were seated promptly and received attentive service. This experience was the final straw for me, as I have noticed a decline in menu options and an additional 3% charge due to COVID-19. Overall, I don't believe it's worth returning to Claim Jumper.

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Delicious lunch at Claim Jumper Northridge! KRISTINA was our server and she did a terrific job taking care of us. We shared Buffalo Cauliflower and Potato Skins to start Horseshoe Margarita). Then shared Lobster BLT and Tri-Trip w/Bleu Cheese add) and finished with the Caramel Pecan Butter Cake. Definitely recommend everything but Lobster BLT was .

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Food was ok, it used to be better. Chicken was a bit dry and steamed vegetables had way too much onion. Prices have gone up. There is a 3% additional charge. Wait was about 25 minutes long. Service was not good. Waited long for the server to take our order, and the food took long. Not once was our drink refilled.

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We were here for the Mother's Day brunch and I got to say it was very good. I got to say there was a lot of people but a lot of food. From breakfast items to lunch everything was good and the workers were on top of Bring It Out fresh food every time. And this is one of the biggest restaurants I've seen. Réservez une table maintenant

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The server was awesome, I ordered the meatloaf sandwich, I will ask with the bbq on the side next time. It was delicious.

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Soooo good! Not only am I the manager here, but I love the food. Lobster Mac and cheese and Prime ribeye.

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