Cocca's Pizza - Réservation de table

I recently had a disappointing experience at a restaurant in Salem. Unfortunately, half of my order was missing when it arrived. When I called the restaurant to ask for a refund, I was met with little assistance from a 15-year-old manager who seemed inexperienced in handling these types of situations. Despite my efforts to explain the missing items, the manager suggested that the delivery driver may have stolen or kept them. This kind of behavior is unacceptable and deceitful, as they are essentially taking advantage of customers by not providing a refund or any explanation for the missing items. When I contacted the delivery driver, she denied receiving the missing items to deliver. It is t...

• Utile
• Pas utile
• Répondre

My wife and I have been enjoying going to this location for several years. We purchased a pepperoni roll a few weeks ago and it was cooked perfect so delicious. Today I figured I would treat my mother to one. So I called to ask if I should order for a pick up and was told no we have rolls ready to go. I stop in to pick them up and they begin making the rolls from scratch. I mention to the woman that I called and they are not ready to go as told. So she apologized but gives me attitude then rushes my order undercooking the rolls. They were nearly raw inside. The parking lot in always empty but we enjoy helping local businesses as we own a home nearby. Hire some good help Cocca's. It's just a...

• Utile
• Pas utile
• Répondre

Saw sign outside offering Friday fish one side no price. I called to order later that Friday. Ordered broiled fish and Mac and cheese as my side. Ready in 20 minutes. $14.99. When picked it up the bag with dinner felt very light in weight less than a pound. Got it home and spouse very disappointed on portion size. Yes very skimpy portion size. Would have been better off ordering through one of the churches that offer at least French fries and a side. for same price. That will be last time ever to go there.

• Utile
• Pas utile
• Répondre

Woman answered the phone angrily and told me to hold. I agreed and she set the phone down. I waited on hold for over 5 minutes just to have her hang up the phone on me. I then proceeded to call back and no one will answer. This is unacceptable customer service and I held them to a way higher standard. Réservez une table maintenant

• Utile
• Pas utile
• Répondre

I'm a fan of cheese on my pizza, just like the kid from Home Alone! The elephant ear type dough with cinnamon sugar was delicious, while the famous pepperoni roll was just okay. It would have been even better with more cheese and pepperoni. The gentleman who served us was very polite.

• Utile
• Pas utile
• Répondre

We love ordering pepperoni rolls from this place. They are excellent quality, especially when they are the daily special. Even on regular days, you get a generous portion for a great price, which is rare to find. Thank you for the consistent quality and value!

• Utile
• Pas utile
• Répondre

Really good pizza!!! This is one of the local places where the workers have a great time, they were funny and friendly! tons of elections at good prices. Anyway, if I'm ever in town!

• Utile
• Pas utile
• Répondre

The best pizza around, hands down. And surprisingly for a pizza joint their subs are very good. The Philly Cheesesteak is on another level! The best one I have had in a long time! Réservez une table maintenant

• Utile
• Pas utile
• Répondre

Thank you to the staff of Cocca’s in New Middletown for your kind service! You came to our dinner rescue…when our family really needed help! And the pizza was delicious!

• Utile
• Pas utile
• Répondre

Pleasant ordering/delivery experience. Good hot pizzas Pricey though

• Utile
• Pas utile
• Répondre