Il se peut que vous soyez redirigé
"Great place while you waiting for your move. Its cleac and staff vare very polite and helpful..."
Téléphone: +441773545075,+443330035883
Adresse: Unit 31 East Midlands Designer Outlet Mansfield Road, Bolsover, United Kingdom
Réservation, Réserver
Ville: Bolsover
Site Web: https://costa.co.uk
Lundi: 08:00-19:00
Mardi: 08:00-20:00
Mercredi: 08:00-20:00
Jeudi: 08:00-20:00
Vendredi: 08:00-20:00
Samedi: 08:00-20:00
Dimanche: 09:00-18:00
Plats: 1
Catégories: 5
Avis: 1299
In January 2023, I purchased a reusable cup from this branch believing it was insulated. However, I found out that it was not actually insulated and would not keep my drink hot for more than an hour. This was disappointing. Since I do not live nearby, today was the earliest opportunity for me to return to the store to inquire about a refund or exchange. The staff were very kind and explained that the plastic lined reusable cups are not insulated. They graciously provided me with a replacement cup. I appreciate the great customer service. Thank you.
Had earned loyalty beans and a voucher, when they were used, the transaction didn't appear to work properly and when brought to the attention of the member of staff, they were not interested and just said the till/computer says what it says. ??? The premises were not clean, not sure when it was last properly cleaned, could write in the dust, chairs stained, food crumbs all over and this was in the morning, not the end of the day. Not the standard we expect from Costa.
I visited the restaurant today, and an elderly gentleman accidentally took my drink as soon as it was ready. The staff were very apologetic and quickly remade my drink, brought it to my table, and even refunded me for the inconvenience. It was a very nice gesture on their part, and I appreciate their excellent service. This is why I prefer Costa over Starbucks any day. The employees at the East Midlands outlet deserve recognition for their exceptional service.
Lovely and friendly staff. Ordered a chocolate biscoff cake, Strood waffles, a reg latte and reg gingerbread latte and a baby hot chocolate. Member of staff asked if we would like the temp of the baby hot choc cooled. Atmosphere was very busy and cramped, layout is very restrictive in regards to comfortability, less space and comfort overall. Réservez une table maintenant
Nice coffee shop and a very good place to rest your shopping feet after visiting the array of shops.. Food is available and there is usually a deal to be had if you use the Costa app. Friendly and efficient staff get you your beverage of choice and you are sat down on a comfortable seat in no time at all.
Everything ok apart from the Coffee,latte,Cappuccino,Americano, they recentley seem to be looking and tasting like luke warm milk,its the same with other Costa Cafes at Sutton Road Mansfield,Alfreton,are they skimping on quality coffee beans?? Wont be a regular no more until things improve
