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"Absolutely filthy. Not impressed. Toilets, Floors, trays and cutlery! In need of a deep clean. Don’t think I’ll be visiting again"
Téléphone: +443330035883
Adresse: Derby Road, L36 9YG, Sefton, United Kingdom
Réservation, Réserver
Ville: Sefton
Site Web: https://www.costa.co.uk/
Plats: 0
Catégories: 5
Avis: 1608
I have been here quite a few times. Found the staff generally friendly and attentive. Coffee is ok. Atmosphere is good. But at times, it 's advertised as closing at 5:30pm and then you get a coffee at sat 4:40 hoping for a good sit down and chilling with yo coffee, and then we 're closing at 5pm! Not good. It 's why I rarely go the Huyton Village Costa now. Many shops stay open till 6pm or 7pm. No customers and the shop eventually closes. In America, they say the customer is always right and/or the customer is king. Here in good ol ' Blighty, it still veers between ok to like it or lump it. Not good enough! This isn 't a rant at the staff, they generally do a good job on not great pay. This...
This place used to be absolutely amazing when Julie was there. There are now new staff who aren't anywhere near as good in their Barista skills. The drinks are half hearted, there's no latté art. The lady who I assume is the manager doesn't seem to care. There's no interaction any more between the staff and customers. The staff are either always talking to eachother it laughing at something on their phones. It's such a shame because this used to be my favourite coffee shop, now it's just a dump. Speaking of a dump, it's so filthy now too and the smell of toilet resonates around the store. Get in their Optimum and sort the place out!
I was craving a large black Americano and decided to stop by this branch while walking through the village of Huyton. The two women working in the store were very friendly, especially the manager, Catherine, if I remember her name correctly. I was impressed by the exceptional service I received. A customer who seemed to be difficult was in the store, complaining that her latte tasted like coffee. Despite this rude customer, Catherine handled the situation with grace. I would definitely visit this place again, 5 out of 7 stars.
Totally changed atmosphere from previous managers owners Cleanliness poor but appears the norm expected. Dirty , messy preparation coffee machines. Staff totally uninterested in cleaning . Observed serval milks being mixed to makes drink regardless of type of milk asked for . Prices for tea differ to-other Costa shops . Tables not cleaned , messy all round appearance Réservez une table maintenant
I visited this amazing restaurant a couple of days ago, and I have to say that every time I go there, I receive the best service from three amazing staff members named Catherine, Jamie, and Gabi. They made my day and were lovely to talk to, going the extra mile for me. I will definitely be back soon as I love their decaf coffee.
