Costa Coffee - Réserver une table

Been coming here for some time but lately have noticed the service gone bad. On one occasion have ordered some coffee and a toast, been served with a long hair on the plate, when made them aware of that there was no apology made or offer to make a fresh toast, just asked me if I’d like a plate?! Alice needs to go for some customer service skills training, constantly looks down on you and makes you feel unwelcome. No please, no thank you, no sorry. Won’t be coming here again

• Utile
• Pas utile
• Répondre

Gonw downhill since change of management. Very ill mannered new staff. Pathetic service. Never seen anyone kicked out for eating food purchased from elsewhere apart from asian men with beards. Only conclusion Racism/Islamaphobia.

• Utile
• Pas utile
• Répondre

Nice atmosphere on a cold rainy day. Good coffee as usual.

• Utile
• Pas utile
• Répondre

The foam of the cappuccino wasn't acceptable.

• Utile
• Pas utile
• Répondre

comfortable seating, good atmosphere.

• Utile
• Pas utile
• Répondre