Il se peut que vous soyez redirigé
"The manager Brittany Chaves was extremely rude and unaccommodating. Do not recommend this hotel."
Téléphone: +18562734400
Adresse: 1000 Century Parkway, Mount Laurel Township, 08054, United States Of America, Mt Laurel Township
Ville: Mt Laurel Township
Plats: 1
Commodités: 3
Catégories: 4
Avis: 91
The family of Marriott is always a good place to stay. But I have to say, if you advertise a pool, free, breakfast, a restaurant or whatever it is… Please back it up and actually have it available. The hot weather of New Jersey for the weekend, we thought about getting a place for the pool. They advertise that there's a pool, and it is available on the Travel agent website, the Marriott website, even the hotels location website. Even inside the room, they have pool hours set up so all we were thinking about is swimming in the pool! But the pool is not available! Apparently it is down for maintenance. Now that is fine, I understand things break… Maintenance needs to happen, preventive maintenance if possible. but you should have a Plan B or a secondary option for your consumers... Maybe have a shuttle for people to go to one of the four other locations really close by and enjoy their pool! I don't know, anything any option would be great. May be a free or $20 voucher in the restaurant downstairs! Which would probably get you a order of wings, and one beverage. But with 98° weather, people would love to go swimming… Especially when they're paying for a place which has a pool included. Don't think it's fair John marriot!
Just needed a one night stay here. The staff was definitely friendly as many reviews have previously mentioned. The lobby appeared newly updated and it was kept very clean. The first floor room we had which was close to the pool also seemed updated and had minimal smell of chlorine. The hallway had chlorine smell for sure and the carpet in the hallway could use replacement but still it was very clean. Pool area looked nice but was closed!! The location is great with plenty of restaurants and stores nearby. Also great to have the NJ Tpke literally right there. I would stay again but might try for a place with an open pool for the kids if this one still closed.
Easy location to get to, rooms was in good shape. The staff at the bar and housekeeping were great. Biggest disappointment was that we picked this hotel due to being listed has having an indoor pool, including signage in the rooms and hallways, only to find out the pool has been closed for over 2 years! without an open date know. The front desk staff were not able to assist us in accessing the Westin pool across the street, will not return to this location if the pool is not working in the future.
