Dairy Queen Grill Chill

Don't go through the drive thru. We ordered our sundaes and didn't catch that they only had charged us for one, when we got to the window we realized it and just asked the to add the other one to the order and we're told can't do that you have to go back around and get in line again. We'll I wasn't going to do that so they called a Mgr over who again informed me they couldn't just add another sundae to the order and charge me we would have to get back in line so I cancelled the order and had them refund me. Now here is the thing the time it took them to do all of this, they could have just made another sundae and handed it to us. Really poor customer service at this location here lately used...

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very rude and hateful...ordered a peanut buster parfait and they told me they didn't have peanuts but the price would be the same...how can you charge for something you don't have and the people there don't know how to make a parfait because before I got out of the parking lot the Ice cream was already just milk ....this is 2 times this has happen ...Dairy Queen has gone down so bad at least the one in carrollton ga...will not spend my money there anymore

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After looking at my receipt, several days later, without even ASKING, THEY TOOK OUT A ROUND UP DONATION AND ADDED IT TO THE COST OF MY ORDER. 6/18/2024 ..EMPLOYEE.. NANCY

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I literally found a maggot looking worm in my blizzard I would advise people not to get anything from this location.

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We were ask to leave at 9:30. The sign on the door hours 10. We finished ours in the truck

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