Danish Pastry House

Excellent pastries, so yummy. However: a real Danish bakery would normally have non sweet items as well, particularly rundstykker . Many bakeries also have a little cooler with cheese, jam, butter, so that you can buy everything you need for breakfast there (without making your breakfast all pastry). It would be nice if the Danish Pastry House could offer rundstykker at a minimum. not a single thing in the store is vegan or even just dairy free. I would buy a lot more if I could bring it home and share it with my family members that don 't eat dairy and/or eggs. Not even the rye bread is dairy free, which i don 't understand; no recipe I 've ever followed used dairy in rye bread. Google asked me to update my review, so why not: it would be nice if they played Danish music (even English language music by Danish artists, of which there is plenty) instead of Spanish language music. I get that the employees just put on whatever they want to listen to, but Danish music would add to the authenticity of the place.

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So 10 days in advance we placed an order for two large cakes for a party. Well it was a struggle considering the person on the other end of the phone barely spoke English. We arrive to pick up our cakes.no cakes. Nothing. Zip. Huge disaster. The person manning the Watertown location could barely hide her smirk. Just shrugged her shoulders. She did offer to make a couple of cakes but it would take an hour. We said great can you deliver them (as we had to be at the venue in 30 mins). When we said where (25 min drive tops) she said “nah we don’t deliver there”. You’d think as it was their f up they’d maybe be willing to drive an extra mile. I’ve sent this place so much business over the years so the lack of professionalism and smirky attitude just stung. Luckily Paris Baguette came to the rescue. If you order from here make sure you have a back up plan.

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I have been a customer for several years and their pastries, cookies and cakes are excellent. I had a recent experience where I tried to place an order at their Watertown facility, but it was missed and I was told it was too late to obtain our favorite cake, the princess torte. Disappointed, I reached out to their Medford store but was again told it was too late. However, within 2 hours, I received a call from a manager stating they would personally ensure my missed order was filled this, to me, says the owners and managers are invested in their customers' happiness, in addition to being excellent at their craft. So to my fellow Yelp readers, I would advise making sure you speak to a live person when you place an order and (in the interest of being constructive) I hope DPH will upgrade their online order intake system.

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I found this around the back of this business park. It's small inside so plan on carryout. A good assortment of very tasty pastries, muffins and cookies were still available when I picked up the cake I ordered. The cake was outstanding and the muffins good.

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Great hole in the wall bakery. Not a big fan of them using margarine but the flavors don't lie. Delicious pastries

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