2 /5
Évaluation
★
★
I visited Dave and Buster's Wayne for the first time yesterday (8/19/2023), and while most games were fun and the ambiance was great, I cannot say the same about their service.First of all, the games Some of the games were malfunctioning (particularly the ring throwing one) and we could not find anyone around to fix the situation. No one was around the gaming areas.Secondly, and this really got me upset The food service. I am a grown 27 years old woman, and I was denied alcoholic drinks because my government ID which clearly had my picture, name and birthdate, was expired. First the server checked my ID and then he called the manager over to check it as well. And they refused to serve me cocktails. Not only was this a very frustrating and upsetting experience, I was embarrassed in front of my peers to be almost 30 and not being able to drink! I understand that it's a company policy (yes I looked it up), but my ID being expired does not change my birthdate! Not to mention that no one in my party was even remotely underage. I think the management should really look into this matter and amend the policy, so people can go to there and enjoy the games rather than being treated like they did something wrong and end up having their day ruined.