David's Bagels Healthy Eatery New City

The online ordering process they have in place is awful. It?s roughly 50/50 that the order gets processed. The failure is not with the ordering system, it?s not managed effectively resulting in poor customer service. The location of the ordering systemis tucked away in a corner of the store, furthest away from the grill. Locate it where workers are actually seeing it. When youstand on the line dedicated for online orders, the employees don?t see you standing there because you are blocked by a rack. Therefore you don?t get help resulting in poor customer service (again). The lack of organization of the employees also adds tothe dysfunction. The business really needs to have a person overseeing the entire operation to improve the customer experience,that includes reading reviews and responding to the online reviews. Dedicate staff to three areas, 2 people to take orders. 2 people working the grill, 2 cashiers. 1 store manager managing the staff, monitoring online orders and social media. Lastly,put 2 eggs on every egg sandwich unless asked for only 1. Respectfully, Kevin

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Bagel was good, but sadly that?s where it ended. Got the italian sub, and for a $14 sandwich, expected it to be more than mostly bread. Paid extra for lettuce, tomato and onion which was extremely sparse. The layer of meat was incredibly thin throughout(hard to even spot amongst the bread), and not a hint of oil or vinegar, which was listed. Also did not remove anll of theplastic casing on the salami which I had to discover by trial and error. Unfortunately my partner and I each got one thinkingit?d be safe to go with an italian sub. Do yourself a favor and stick with the bagels it seems. Would have been cheaper and morefilling to buy ingredients and make my own sandwich!

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Ridiculously slow and not even a quality sandwich. Hardly any meat. The bagel and croissants were stale. I?ll never go back. David?s bagels used to be good, what happened?

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bagel was ok, everything was ok, great selection of diet sodas. saw a rat there once, if that?s anything. would give three but the rat.

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Still the freshest, chewiest bagels around. Fresh baked goods, fresh deli stuff too. Good selection of coffees as well.

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